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Jesse Zepeda
Jesse Zepeda at Summit Automotive Chrysler Dodge Jeep Ram
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Jesse Zepeda

Service Advisor

Summit Automotive Chrysler Dodge Jeep Ram

815 S Rolling Meadows Dr
Fond Du Lac, WI 54937

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Jesse Zepeda

November 08, 2024

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Employee Rating

I have an older vehicle, it required a lot of communication through the whole process, which they provided effortlessly. More

by mlmueller88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kuitert, Jennifer Preston, Jace Braun, Matt Richardson

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Nov 13, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great 5 star review! We're so happy our Service team helped you through the whole process. If you ever need anything in the future, you know where to find us.

October 21, 2024

Dealership Rating
Employee Rating

Kept in communication all during my service visit about what was found and suggestions to make repairs. More

by genegodawa
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kuitert, Jennifer Preston, Jace Braun, Matt Richardson , Did not get his name but he drove the Courtesy vehicle to Enterprise for me twice.

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Oct 22, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate you choosing our Summit Service team to make sure your vehicle's needs were met. If you need anything in the future you know where to find us.

October 15, 2024

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Employee Rating

2 visits, over 1k later car is still dead. I can't afford just replacing parts. I'm out of money. More

by glouis2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 17, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Hello, we're sorry to hear about your experience. We appreciate you giving Jesse 5 stars! If there's something we can do please let us know as we always aim for 5 stars.

October 02, 2024

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Employee Rating

Prompt service, dealt quickly and efficiently with an issue that came up with a vehicle I recently purchased. Would highly recommend! More

by AA241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for choosing our Service team for your vehicle needs. We're happy to hear Jesse got you taken care of quickly and efficiently. If you need anything in the future you know where to find us!

September 20, 2024

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Employee Rating

Jesse understood my issue, gave me a quote and got me in right away. Work was done fast and matched what I was quoted. Thanks Jesse! More

by thezbs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your recent service visit, we are proud that Jesse was able to get you a quote and repair so quickly! We appreciate your recommendation to others!

September 11, 2024

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Employee Rating

Very friendly and helpful. I am always treated fairly and they inform me of my wait time. More

by 2smelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kuitert

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Sep 11, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your recent service visit, kudos to Geoff and Jesse for treating you fairly, informing you of your wait time, and being friendly and helpful! We are committed to always providing excellent customer service, thank you for letting us know how we did!

May 31, 2024

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Employee Rating

Able to fit my truck into the schedule very quickly and the work was completed within hours. More

by j_sternweis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're happy Jesse got you taken care of as well. If you ever need anything in the future, don't hesitate to reach out!

April 24, 2024

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Employee Rating

Was a great experience sales guy was great to work with no pressure to buy a car More

by ccynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Knueppel, Dave Reilly

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Apr 24, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

We appreciate the five star review! We're happy to hear your experience was top notch. If you need anything in the future, don't hesitate to reach out.

March 28, 2024

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Employee Rating

I don't remember who the service rep was for my oil change. I was very pleased. In and out in a very short amount of time. No issues; very friendly setting. More

by shipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to rate our service team! We're glad to earn your business and provide quick, easy, and pleasant maintenance for your vehicle. Please come see us again for any of your vehicle needs!

March 19, 2024

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Employee Rating

Great overall experience as usual. Problem was diagnosed quickly and repairs finished in a timely manner. More

by Justine17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for reviewing your visit to our service center! Thank you for working with Jesse and our team to get your vehicle repaired and get you back on the road! We appreciate your business and hope you'll come see us again for any of your vehicle needs!

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