Jesse Zepeda
Service Advisor
Summit Automotive Chrysler Dodge Jeep Ram
815 S Rolling Meadows Dr
Fond Du Lac, WI 54937
28 Reviews
Write a Review28 Reviews of Jesse Zepeda
January 20, 2025
The dealership did a great job of figuring out an ongoing issue with my engine. After replacing all the textbook issues required by warranty, the problem wasn't solved but the tech was then able to determine issue with my engine. After replacing all the textbook issues required by warranty, the problem wasn't solved but the tech was then able to determine the engine was bad and through his process of elimination, I had no issues with the cost being fully covered by warranty. While it took longer to define the problem than I hoped, the communication was great and the situation was handled with care and concern! More
Other Employees Tagged: Eric Coehoorn
January 07, 2025
Advisors and technician both spoke to me about what was going on with my vehicle. going on with my vehicle. More
Other Employees Tagged: Geoff Kuitert
January 07, 2025
Issue should have been covered by Warranty. Transmission failure was fixed by dealership promptly. Could have fought harder for warranty to cover issue. To much red tape and politics. People Transmission failure was fixed by dealership promptly. Could have fought harder for warranty to cover issue. To much red tape and politics. People on phone were friendly and easy to talk to. More
December 05, 2024
Jace is dope. He does quick lube advising really well. I didn’t even mind him singing Creed, Higher, during my visit. Dude can jam! I’ll def be back. He does quick lube advising really well. I didn’t even mind him singing Creed, Higher, during my visit. Dude can jam! I’ll def be back. More
Other Employees Tagged: Geoff Kuitert, Jace Braun, Matt Richardson
November 25, 2024
They always take care of any issues or concerns I have or my vehicle needs in a timely manner. my vehicle needs in a timely manner. More
Other Employees Tagged: Geoff Kuitert, Jace Braun
November 08, 2024
I have an older vehicle, it required a lot of communication through the whole process, which they provided effortlessly. communication through the whole process, which they provided effortlessly. More
Other Employees Tagged: Geoff Kuitert, Jennifer Preston, Jace Braun, Matt Richardson
October 21, 2024
Kept in communication all during my service visit about what was found and suggestions to make repairs. what was found and suggestions to make repairs. More
Other Employees Tagged: Geoff Kuitert, Jennifer Preston, Jace Braun, Matt Richardson , Did not get his name but he drove the Courtesy vehicle to Enterprise for me twice.