Jesse Zepeda
Jesse Zepeda at Summit Automotive Chrysler Dodge Jeep Ram
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Jesse Zepeda

Service Advisor

Summit Automotive Chrysler Dodge Jeep Ram

815 S Rolling Meadows Dr
Fond Du Lac, WI 54937

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Jesse Zepeda

January 20, 2025

Dealership Rating
Employee Rating

The dealership did a great job of figuring out an ongoing issue with my engine. After replacing all the textbook issues required by warranty, the problem wasn't solved but the tech was then able to determine More

by Justine17
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Coehoorn

January 07, 2025

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Advisors and technician both spoke to me about what was going on with my vehicle. More

by HC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Geoff Kuitert

Jan 10, 2025

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We're so happy to hear that our Service team kept in contact and made sure you were well taken care of! Thanks for choosing Summit.

January 07, 2025

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Employee Rating

Issue should have been covered by Warranty. Transmission failure was fixed by dealership promptly. Could have fought harder for warranty to cover issue. To much red tape and politics. People More

by jeff@haentzefloral.com
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2025

Summit Automotive Chrysler Dodge Jeep Ram responded

Hello, thank you for choosing Summit for servicing your vehicle. We're happy to hear Jesse helped you and if there is anything else we can do to turn that four star review into five please let us know!

December 05, 2024

Dealership Rating
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Jace is dope. He does quick lube advising really well. I didn’t even mind him singing Creed, Higher, during my visit. Dude can jam! I’ll def be back. More

by jessez2525
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review. We're happy to hear you enjoyed his vocals, we'll let him know he should sign up for American Idol next! We appreciate your business!

November 25, 2024

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They always take care of any issues or concerns I have or my vehicle needs in a timely manner. More

by jchoinski1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Geoff Kuitert, Jace Braun

Nov 27, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great review about our Service Team! We're so happy for your continued service with Summit, we appreciate it!

November 08, 2024

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I have an older vehicle, it required a lot of communication through the whole process, which they provided effortlessly. More

by mlmueller88
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 13, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great 5 star review! We're so happy our Service team helped you through the whole process. If you ever need anything in the future, you know where to find us.

October 21, 2024

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Employee Rating

Kept in communication all during my service visit about what was found and suggestions to make repairs. More

by genegodawa
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geoff Kuitert, Jennifer Preston, Jace Braun, Matt Richardson , Did not get his name but he drove the Courtesy vehicle to Enterprise for me twice.

Oct 22, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate you choosing our Summit Service team to make sure your vehicle's needs were met. If you need anything in the future you know where to find us.

October 15, 2024

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Employee Rating

2 visits, over 1k later car is still dead. I can't afford just replacing parts. I'm out of money. More

by glouis2004
Service Price Transparency
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Recommend Dealer
No
Oct 17, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Hello, we're sorry to hear about your experience. We appreciate you giving Jesse 5 stars! If there's something we can do please let us know as we always aim for 5 stars.

October 02, 2024

Dealership Rating
Employee Rating

Prompt service, dealt quickly and efficiently with an issue that came up with a vehicle I recently purchased. Would highly recommend! More

by AA241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for choosing our Service team for your vehicle needs. We're happy to hear Jesse got you taken care of quickly and efficiently. If you need anything in the future you know where to find us!

September 20, 2024

Dealership Rating
Employee Rating

Jesse understood my issue, gave me a quote and got me in right away. Work was done fast and matched what I was quoted. Thanks Jesse! More

by thezbs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your recent service visit, we are proud that Jesse was able to get you a quote and repair so quickly! We appreciate your recommendation to others!

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