Jesse Solari
Service Advisor
Schumacher Buick GMC of North Palm Beach
3720 Northlake Blvd Suite C
Lake Park, FL 33403
5 Reviews
Write a Review5 Reviews of Jesse Solari
September 25, 2024
I am writing to you in a few words, my family and I are very unhappy with the purchase of my car, and that of my son, I have had to return my car to service four times. The specialized technicians have n very unhappy with the purchase of my car, and that of my son, I have had to return my car to service four times. The specialized technicians have not been able to fix the vibration of the steering wheel and it goes to the right when my son's car is driven. When we park it at home, the engine, transmission and brake problems are broken, and who knows, other problems that we cannot see. How can these unwanted incidents be described? When the person who buys the car is trusting that the car, being new, is inspected and checked before being put up for sale. I would like your attention regarding the above written and to give a solution to this problem for us, since the bank paid for the cars to the dealer and we have not been able to have the cars to be able to drive them and we have not been able to enjoy the cars either, and the cost of the car is quite a lot for this to be happening, more than $100,000.00 for one car and the other more than $50,000.00 very urgently. I need help with these two situations of the two new cars and both cars have mechanical problems. More
January 07, 2024
working with Youseff is always a pleasure, and we will continue to work together, we have done many transactions together and we are very happy with the results continue to work together, we have done many transactions together and we are very happy with the results More
Other Employees Tagged: Yousef Mahmoud , Christopher Smith, Sammy
December 19, 2023
Jesse S is an outstanding service rider/manager. Have dealt with him for more than a decade. Finest service rider I’ve dealt with in 30 years. Have dealt with him for more than a decade. Finest service rider I’ve dealt with in 30 years. More
Other Employees Tagged: Thomas Ford
October 04, 2023
UPDATE 10/4/23: I'VE BEEN A CUSTOMER FOR A WHILE NOW, I'VE ALWAYS TAKEN MY CAR TO GMC THINKING ITS THE RIGHT AND BEST THING TO DO. I RECENTLY TOOK MY CAR THERE AND LEFT IT FOR 8 DAYS, FOR SOMETHING TO B I'VE ALWAYS TAKEN MY CAR TO GMC THINKING ITS THE RIGHT AND BEST THING TO DO. I RECENTLY TOOK MY CAR THERE AND LEFT IT FOR 8 DAYS, FOR SOMETHING TO BE FIXED (WHICH WAS PREVIOUSLY ADDRESSED THERE AS WELL) AFTER PICKING IT UP, I NOTICED MY CAR SOUNDED FUNNY AND IT WAS JUST WEIRD. IM A NURSE IN HEALTHCARE SO OBVIOUSLY I DONT KNOW ANYTHING ABOUT CARS, I TRUST THE JUDGEMENT OF THE MECHANIC AND SERVICE ADVISORS. AFTER MY WARRANTY WAS CONTACTED AND I WAS TOLD WHAT MY PORTION WAS, FOR A MESSED UP WATER PUMP AND RADIATOR, I DECIDED TO BRING MY CAR TO ANOTHER SHOP, WHERE A FRIEND OFFERED TO DIAGNOSE IT FOR ME. TO MY SURPRISE, ABSOLUTELY NOTHING WAS WRONG WITH MY WATER PUMP OR RADIATOR. I WAS PROVIDED IMAGES OF THE SMALL CLAMP THAT "MAGICALLY" HAD FALLED OFF THE HOSE FROM THE WATER PUMP, AND AFTER ALL THE PRESSURE, SNAPPED OFF.. MAKING MY WATER PUMP TO MESS UP AND THE RADIATOR TO ALSO MALFUNCTION. THIS IS BEYOND UNACCEPTABLE. HOW MANY OF US DONT KNOW ANYTHING ABOUT CARS AND GET TAKEN ADVANTAGE OF ON A REGULAR BASIS. I UNDERSTAND PEOPLE HAVE TO MAKE A LIVING, BUT OUT OF OTHERS EXPENSE, IS JUST MORALLY WRONG. I WILL NEVER TAKE MY CAR THERE AGAIN, I ALSO HAVE PLACED A FORMAL COMPLAINT WITH GMC COORPORATE AND SCHUMACHER GMC. I WILL MAKE SURE THIS IS SO PUBLIC, THAT THEY WILL CONSIDER TAKING ADVANTAGE NEXT TIME. OLD REVIEW: I’ve been to the okeechobee location before and I will never return. Going to GMC on Northlake and ending up with Al Zimmerman was the best thing that could’ve happened to me. He is my favorite and I will never ever go anywhere else. His customer service skills are excellent and always figures out how to resolve my self-caused issues. I cannot stress enough how great he is, I mean I was even asked if we were family because how highly I think of him! I know I am a pain in the xxx customer but not once, has he ever shown any frustration towards me or my craziness. He is one hard working individual for sure !!! GMC is lucky to have him! More
Other Employees Tagged: George Bengston, Petrov Degand , Michael Babin, Chase Bond, Barry Bradley, Robert Nanz, Christopher Smith, Johan Velez, Frank Yannello
August 12, 2019
Jesse Solari our contact person Schumacher. He is excellent. Jesse is very professional & treats clients very well. He is the reason that when I get a new vehicle within the next year I’m staying with Schumacher Jesse is very professional & treats clients very well. He is the reason that when I get a new vehicle within the next year I’m staying with Schumacher because I feel that so long as Jesse is there, my vehicle will be well taken care of. You More