Jesse Mendoza

This is sincerely the worst dealership I have ever been to. I'm tired of them telling me they're trying to get a hold of me when it's in fact I'm the one trying to get a hold of them. I mean when my thir to. I'm tired of them telling me they're trying to get a hold of me when it's in fact I'm the one trying to get a hold of them. I mean when my third party warranty tells me they can't get a hold of a dealer to pay them, there's an issue. No point to talk to Jim or James or whatever his name is. He's just as useless as the two service managers. One month almost to get my speedometer changed out. Couldn't even wash my car, but there's a few more door dings on the passenger side from incompetent valet drivers or technicians? Whichever the carelessness holds no bounds. And of course I have nothing to prove that but I know. Read the other reviews about the damage to people's cars. Called for a shuttle at 9: 30 told it's going to be 30 to 40 minutes. Text my wife after an hour and a half she had to leave work to come get me. Then I get to the front window and I'm told it's $700. Wasn't I waiting for the warranty process? If you have to go to a Honda dealership, do yourself a favor and go to another one. I will never go back to this dealership. More

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This dealership is amazing I would recommend to anyone! Tom was super friendly, helpful and very knowledgeable. Tom was super friendly, helpful and very knowledgeable. More

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Horrible service. Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it Scheduled an appointment for OIL CHANGE. Because engine light was on they put in the service for inspection and not an oil change. Did not catch it when signing in. When vehicle was done they still did not do oil change so had to wait even longer, my spouse took it in so when charged $180 didn't realize that was not the normal oil change cost. Then when they did oil change charged another $60! Best they could do was give 10 off... the inspection they didn't even know why the engine light was on just gave a guess. The principle was we did not ask for that service at all, we wanted an oil change. We got the vehicle in late with 0% oil life so already figured the light was on because we needed the oil change. We have been loyal customers for over 11 years so this is very disappointing they scammed us this visit and refusing to make it right! We did not want the inspection at all!! They definitely lost our business we will not be returning. More

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Quick and friendly service. My first oil change was done in less than 30 minutes. My first oil change was done in less than 30 minutes. More

by YVETTEULIBARRI Verified Customer Verified Customer

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Jesse was extremely helpful! He did a great job taking care of us in the process. He was very nice and patient. We had our kids there and they were crazy! He did a great job taking care of us in the process. He was very nice and patient. We had our kids there and they were crazy! More

by manases.uriel Verified Customer Verified Customer

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Every time I go in for any service my car needs it is quick and easy. The last two times I’ve gone the service advisor, Jesse, is so helpful and takes the time to explain everything and once the service quick and easy. The last two times I’ve gone the service advisor, Jesse, is so helpful and takes the time to explain everything and once the service is done he takes the time to tell me what future services my car will need. everyone is so great too! More

by VMONTES0 Verified Customer Verified Customer

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My review has not changed even with the new faces I see your customer service exceeds my expectation you broke the number scale with your excellent customer service your customer service exceeds my expectation you broke the number scale with your excellent customer service More

by VBUCHANAN53 Verified Customer Verified Customer

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Love the service from customer to fixing my car up and they are fast here they are fast here More

by MARITZA MEDINA Verified Customer Verified Customer

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Good service, after the repair for the second time, my car was good and the steering was already straight, this was my new Honda CR-V 2023 just purchased from Spreen Honda. car was good and the steering was already straight, this was my new Honda CR-V 2023 just purchased from Spreen Honda. More

by makmurhalim1961 Verified Customer Verified Customer

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My experience at Spreen is always smooth and educational! Really appreciate you all! Thank you for everything! Really appreciate you all! Thank you for everything! More

by A_HDZ8907 Verified Customer Verified Customer

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