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Jesse Martinez
Jesse Martinez at Ken Garff Honda Riverdale
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Jesse Martinez

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
305 Reviews
4.8

305 Reviews

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305 Reviews of Jesse Martinez

February 16, 2025

Dealership Rating
Employee Rating

Needs Major improvement has a Hostile customer facing environment very much who you know or your not worth the time Prices change without warning and can't be explained even by management also if you don More

by showersjohn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rick Johnson, Josh Caldwell, Frank Perez, Alex Ruiz, Dino Soto, Jacob Haro, Kyle Youngdell

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Feb 19, 2025

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Joey Burns, General Manager joeyb@kengarff.com

January 31, 2025

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Employee Rating

Great great great great great great great great great great great great great great great More

by Karen Youngman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Smith

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Feb 04, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 31, 2025

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Employee Rating

When I’ve had my vehicle serviced the crew have always answered my questions, patient and courteous. More

by gloria_gd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz, Lizzy Lawrence

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Feb 04, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 17, 2025

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Employee Rating

Recently had to replace my battery. Jesse was great to work with, service was quick and wel done, but pricing for the battery and labor was more than it should be compared to other pl More

by Purplekraze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 16, 2025

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Employee Rating

Ken Garff Riverdale is a very good Hinda dealership. I especially liked that the sales dept. is not high pressure and will work with you. More

by Brumbaugh1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Halley

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Jan 17, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 15, 2025

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Employee Rating

They have worked on my car for many years and always provide great service. Good communication and prompt answers. More

by Hondaforever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Jacob Haro

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Jan 17, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 11, 2025

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Employee Rating

They did god work on my recall and fixed the problems that needed t be fixed. More

by scampbell30
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell

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Jan 17, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 09, 2025

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Employee Rating

He was very friendly explained everything well . ..nice to work with great job just need our recall now More

by gaylynn_smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 28, 2024

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Employee Rating

Service department has good customer service. Greet you promptly upon arrival. They keep you informed as the service is being completed. More

by mrspiggy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 28, 2024

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Employee Rating

We have enjoyed the service we have received from Ken Garff Honda so far. They have been friendly and helpful. We enjoy our Honda. Happy New Year! More

by Rdavis1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you! Happy New Year!

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