

Jesse Gutierrez
Quick Lane Service Advisor
Corwin Ford of Tri-Cities
1225 Autoplex Way
Pasco, WA 99301
285 Reviews
Write a Review285 Reviews of Jesse Gutierrez
July 12, 2025
The pick up and return of my vehicle for the recall service was done very efficiently and on time. Plus the other maintenance check of the vehicle is appreciated. Service was very professional. service was done very efficiently and on time. Plus the other maintenance check of the vehicle is appreciated. Service was very professional. More
Other Employees Tagged: Juan Orozco, Doug Butler, Derby Monroe
July 09, 2025
No communication. Poor customer service. I had to call them back to check on a light they broke, then they couldn't be bothered to call me when it came in. I had to ca Poor customer service. I had to call them back to check on a light they broke, then they couldn't be bothered to call me when it came in. I had to call them back. My brand new vehicle was missing a clip with the mud flap stub hanging by one clip and they said they had to order the part- then called the next morning and said it had arrived. I am still on a waiting list for keypad entry because they failed to mention they were not available when i made my purchase. WILL NOT RECOMMEND. More
Other Employees Tagged: Juan Orozco, Dylan Fusselman, Laura Ayala , Landon was not honest about the keyless entry pad and refused to assist with the missing clip.
July 05, 2025
Signing up for an appointment is very easy; the quick lane is a nice feature of this dealership. Wait times are usually not too bad. And I appreciate that while browsing the new vehicles during the wai lane is a nice feature of this dealership. Wait times are usually not too bad. And I appreciate that while browsing the new vehicles during the wait, salesmen don't pressure me to buy something new. More
July 03, 2025
Wonderful experience with the staff and workmanship no problem at this dealership would use them again problem at this dealership would use them again More
Other Employees Tagged: Juan Orozco, Doug Butler, Derby Monroe
June 29, 2025
He was very helpful and polite. Explained everything that was happening and what was needed for this job. Had someone come out and look at some other details that I needed addressed Explained everything that was happening and what was needed for this job. Had someone come out and look at some other details that I needed addressed. Thank you More
June 28, 2025
I very satisfied with Fords work thank you Corwin Ford for taking good care of us. for taking good care of us. More
Other Employees Tagged: Juan Orozco, Doug Butler, Derby Monroe
June 27, 2025
Friendly and professional. Exceptional service and got the job done in a timely manner, thanks! Exceptional service and got the job done in a timely manner, thanks! More
Other Employees Tagged: Juan Orozco , All the guys that have helped me over the years have been great to work with.
June 24, 2025
Excelente servicio rápido y eficiente, muy amables con mucho respeto calidades en el servicio. Muchas gracias. mucho respeto calidades en el servicio. Muchas gracias. More
Other Employees Tagged: Juan Orozco, Doug Butler, Derby Monroe


