Jerry Williams
Jerry Williams at Tom Wood Subaru
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Jerry Williams

Service Manager

Tom Wood Subaru

3300 E 96th St
Indianapolis, IN 46240

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4.8
89 Reviews
4.8

89 Reviews

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89 Reviews of Jerry Williams

December 21, 2024

Dealership Rating
Employee Rating

This is my 2nd Subaru from Tom Wood and both experiences were fantastic. They’re very efficient and have a great service department. I will always recommend them More

by Rboothman1953
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Danielson, Josh Boyd

December 20, 2024

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Employee Rating

Very efficient and makes the car leasing experience enjoyable. Dan Ryan always takes care of his customers/guests. More

by ericpoints0313
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAN RYAN

November 23, 2024

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Always clean and well staffed , provided loaner car when needed, and kept me informed as to the status of my vehicle More

by jdupler
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Peyton Dorsey

Nov 25, 2024

Tom Wood Subaru responded

We're delighted to hear that you appreciated the cleanliness and service at Tom Wood Subaru. Keeping our customers informed and comfortable is a top priority for us! Thanks for sharing your experience.

November 04, 2024

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Employee Rating

Prices have gone up. Braydon found a coupon for me . He was great. Thanks Braydon More

by Ssiebert411
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 04, 2024

Tom Wood Subaru responded

Thank you for sharing your feedback and leaving Tom Wood Subaru a five-star review. We'll give kudos to Braydon for the excellent service. Until next time!

October 15, 2024

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Employee Rating

Excellent, very professional, educational,knowledgeable, grounded, state registered, driver care package, customer sympathetic, customer care technicians. More

by alrowley20
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BILL VICKERY, Bob Ferguson

Oct 16, 2024

Tom Wood Subaru responded

Thank you for highlighting the professionalism and expertise of our team at Tom Wood Subaru! We're delighted to know that our customer care technicians made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

October 12, 2024

Dealership Rating
Employee Rating

Wilford at Tom Wood. Subaru was both pleasant and thorough in setting up the 60,000 servicing with particular attention to any concerns l had. Those added to the expecte More

by Fredannas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfred Chan

Oct 15, 2024

Tom Wood Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Wilford provided such attentive service during your visit at Tom Wood Subaru. It's great to know he ensured everything was taken care of, including arranging a loaner vehicle for you. We appreciate the feedback and look forward to assisting with any future needs!

October 01, 2024

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Employee Rating

Friendly knowledgeable technicians. Beautiful clean facility. Wonderful service and technology. Efficient and speedy communications. Appreciate everyone who worked on our Subaru Ascent More

by Bgmbjj
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo

Oct 02, 2024

Tom Wood Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Tom Wood Subaru provided excellent service and efficient communication. Enjoy your Subaru Ascent, and we look forward to serving you again!

September 28, 2024

Dealership Rating
Employee Rating

Good Service, we got a problem and they fixed in time, I would recommended them More

by diomelguerra
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 30, 2024

Tom Wood Subaru responded

Here at Tom Wood Subaru, we are always thankful for positive feedback from our customers. Thank you, Diomel!

September 03, 2024

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Employee Rating

In out great job 👏 courteous staff. Wat time short. Clean environment. Perfessional staffing.snacks drinks More

by wsharon7927826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Tom Wood Subaru responded

Thank you for the kind words! We're glad to hear our courteous staff and clean environment made your visit at Tom Wood Subaru a pleasant one. We appreciate your feedback!

August 22, 2024

Dealership Rating
Employee Rating

I was early for my appointment and they still service my car quickly. And washed the car when done. Issac was very pleasant and professional. Thank you More

by jnut65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Tom Wood Subaru responded

We're glad to hear Issac and the team at Tom Wood Subaru provided you with quick and professional service. Thanks for sharing your experience!

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