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Jerry Pena
Jerry Pena at Mark Christopher Auto Center
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Jerry Pena

Internet Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5
109 Reviews
4.5

109 Reviews

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109 Reviews of Jerry Pena

December 22, 2024

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Employee Rating

We’ve purchased several vehicles from Mark Christopher and will continue to do so! Clean, helpful, and quick service! More

by kellie.pennino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

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December 17, 2024

Dealership Rating
Employee Rating

Jerry is an awesome person, very kind and understands the needs of the client, help us to get very satisfied with our purchase showing us all the possible options. More

by ALEZA79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Morales , Eme

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Dec 17, 2024

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It’s fantastic to hear that you felt well taken care of and satisfied with your purchase. I strive to provide the best options for our clients, and I'm glad that Jerry could assist you. I look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 09, 2024

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Employee Rating

This was the second time we have purchased a Truck at Mark Christopher and both times have been a great experience. Jerry has helped assist us both times purchasing the truck. We had a great experience t More

by jamiewonger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 10, 2024

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We greatly appreciate your continued trust in Mark Christopher Auto Center and are thrilled to hear that both of your truck purchasing experiences have been great. It's fantastic to know that Jerry was able to assist you so well both times. We look forward to seeing you again for your next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 25, 2024

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Employee Rating

Jerry is just awesome! He is very friendly, attentive, and knowledgeable. We keep coming back to Jerry cause he takes care of us, Thanks Jerry! The finance staff is has be More

by SPEAROWS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 26, 2024

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that Jerry provided you with excellent service and that you appreciate the attention he gives to our customers. It’s great to know our finance staff also made your experience smooth and timely. We look forward to welcoming you back to Mark Christopher Auto Center in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 16, 2024

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Employee Rating

Great bery responsive knowledge able and complete through the entire process financing was simple and fast More

by scotthendrix
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Armando Nuno, Alex Sarabia, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos

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Nov 19, 2024

Mark Christopher Auto Center responded

Thank you so much for your fantastic review! We're thrilled to hear that you found our team at Mark Christopher Auto Center to be responsive and knowledgeable throughout the financing process. We strive to make everything as simple and fast as possible for our customers. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 15, 2024

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Employee Rating

I spent well over $100K on a vehicle. It has just over 2500 miles. It has been to the shop twice. I asked for a loaner both times and did not receive it. I was not notified in advance tha More

by btrev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jeff Rizzi

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Nov 18, 2024

Mark Christopher Auto Center responded

Thank you for reaching out and sharing your experience. We understand your concerns regarding the situation with your vehicle and the lack of a loaner during your visits to Mark Christopher Auto Center. Your feedback is valuable, and we appreciate you bringing this to our attention. I encourage you to contact me directly to discuss the matter further and to work towards a positive resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2024

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Employee Rating

Really great team of people to work, thankful for helping me out on my new car More

by rodriguezjustin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Jason Ho, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos , Anthony Farfan

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Nov 05, 2024

Mark Christopher Auto Center responded

Thank you so much for your kind words! We at Mark Christopher Auto Center are thrilled to hear that you had a great experience with our team and that we could assist you with your new car. We appreciate your support and look forward to helping you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

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Employee Rating

They had what I wanted and I bought it! It was relatively pain free. Yeah!!! More

by Yeti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble, JC Cavazos

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Nov 01, 2024

Mark Christopher Auto Center responded

Thank you for sharing your experience! We’re thrilled to hear that you found what you wanted at Mark Christopher Auto Center and that the process was relatively pain-free. Your enthusiasm is greatly appreciated! We look forward to welcoming you back for any future needs. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 31, 2024

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Employee Rating

Reasonable ample inventory for purchase choices and willing to make a reasonable deal. Trade in was what I expected. More

by rikim7588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

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Nov 01, 2024

Mark Christopher Auto Center responded

Thank you for your feedback! We appreciate you taking the time to share your experience at Mark Christopher Auto Center. We're glad to hear you found our inventory ample and that you were satisfied with your trade-in valuation. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2024

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Employee Rating

Dealership was helpful and sales people are amazing at their jobs. Also taking care of you while waiting at the dealership. More

by CORTESGABRIEL525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

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Oct 31, 2024

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found our sales team at Mark Christopher Auto Center helpful and amazing. We pride ourselves on providing excellent service, and it's great to know that you felt well taken care of during your visit. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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