Dealership Experience
15 yrs, 1 mo
Industry Experience
39 yrs, 10 mos
Languages Spoken
English
16 Reviews
Write a Review16 Reviews of Jerry Morgan
December 08, 2023
Courteous, Profesional, Knowledgeable, Friendly. Billy Daniel's did a great job along with all the others that assisted us. Billy Daniel's did a great job along with all the others that assisted us. More
Other Employees Tagged: Billy Daniels , Mike Belcourt
December 01, 2023
Amazing service, sales rep got my kids hot cocoa while they were waiting, overall excellent courtesy and customer service. they were waiting, overall excellent courtesy and customer service. More
Other Employees Tagged: Matt Shelton, Doug Trappe, Chase Parker , Mike Belcourt, Cameron
October 20, 2023
Cardinale Way Mazda at Superstition Springs is THE BEST dealership in the valley, and their service department is unparalleled. I'm a life long customer because they've earned my trust and business year af dealership in the valley, and their service department is unparalleled. I'm a life long customer because they've earned my trust and business year after year! More
Other Employees Tagged: Matt Shelton, Nick Santarsiero
April 05, 2023
Always great service and everyone is always friendly and engaging. I’ve bought 6 Mazda’s from them over the years and will continue to support this brand and this great dealership! engaging. I’ve bought 6 Mazda’s from them over the years and will continue to support this brand and this great dealership! More
Other Employees Tagged: Nick Santarsiero, Riley Shoop , Mike Belcourt
March 30, 2022
This dealership is one of the best out there! The employees plus the excellent selection of vehicles to choose from and the beautiful area are unbeatable! Connie M. was extremely attentive, suppo The employees plus the excellent selection of vehicles to choose from and the beautiful area are unbeatable! Connie M. was extremely attentive, supportive, but most of all understanding the entire time I was looking for and purchasing my vehicle, what made it even better is even after I bought she was maintained contact to make sure everything is amazing and to my liking. The process didn’t take forever and I didn’t have to put down an arm and leg, would totally recommend. More
Other Employees Tagged: Nick Santarsiero, Corrie Wright , Connie Mattox
October 27, 2021
The salesperson Darlene Ledbetter was wonderful. She picked me and everyone was nice. I've never had such a quick process picked me and everyone was nice. I've never had such a quick process More
Other Employees Tagged: Matt Shelton, Chris Mankin, Darlene Ledbetter , Jesus Diazbarriga, Richie Lopez
December 18, 2020
Doug was such a pleasure to work with. Friendly, respectful and very knowledgeable about the Mazda we purchased He made the whole experience enjoyable. We highly recommend Doug and CardinaleWay Maz respectful and very knowledgeable about the Mazda we purchased He made the whole experience enjoyable. We highly recommend Doug and CardinaleWay Mazda. More
Other Employees Tagged: Doug Trappe , Mike Belcourt, Nelson Eger
February 09, 2018
Very Disappointing I went to this dealership because they had the car I wanted. I drove hours out of my way, had agreed on a very specific deal ahead of time. No one ha I went to this dealership because they had the car I wanted. I drove hours out of my way, had agreed on a very specific deal ahead of time. No one had to sell me on the car and I did not haggle, I wanted as quick and easy a transaction as possible. Instead, I was misled and the car was needing a major part replacement, despite the car being touted as Certified Preowned, "like new" and ready to go. I was told it was a 3-day maximum fix but it spent 10 days in service. In addition to this, I found the finance manager to be unscrupulous and unethical, adding additional and unnecessary charges at the last minute without informing me. This whole ordeal was one of the most stressful and disappointing transactions of my life. This dealership brags that they are a "Christian organization" but what I experienced was just the opposite. The customer is treated as a "mark" rather than a person. With so many dealerships out there, I would recommend this place be avoided. More
Other Employees Tagged: Pamela Strey, ERVIN _____ , a finance manager (name illegible on forms). Rating POOR
November 03, 2017
Ignore the warnings given by the car???? I've been having many issues with my vehicle since I bought it in 2015. After multiple dealerships, I thought Cardinale Way would help. Nick was a won I've been having many issues with my vehicle since I bought it in 2015. After multiple dealerships, I thought Cardinale Way would help. Nick was a wonderful service advisor, but they were unable to solve my issues involving braking malfunctions. They actually told me to ignore my car's warnings when it tells me I'm about to have a collision when it was being triggered sporadically with nothing in the path of the car. I reached out to Mazda corporate regarding the lack of resolution from the dealer and during a conference call between me, Mazda corporate, and the dealer service manager, Jerry, things got a little heated although no vulgarity or name calling was used in any way. This resulted from Jerry refusing to answer basic questions. Jerry disconnected from the call and now refuses to service the car because he's apparently "too uncomfortable" to work with me, even though I've been polite and courteous on all my visits. In my opinion, Jerry is acting inappropriately. I don't think they want to deal with the problem because they'd rather pass the buck. And I certainly don't want to waste my time on a dealership that isn't willing to fix a practically brand new vehicle. Even Mazda corporate expressed disappointment in their supposed "discomfort" in working with me again. Definitely do not recommend this dealership to anyone. Take your business elsewhere. I know I will be. More
Other Employees Tagged: Nick Klaes
March 25, 2016
Made buying a car easy, no sweat! I have purchased two new cars and my sales rep. (Brian Soncrant) made me feel like he was taking care of a family member. He has ALWAYS been there for I have purchased two new cars and my sales rep. (Brian Soncrant) made me feel like he was taking care of a family member. He has ALWAYS been there for no matter what, and that is rare from other experiences. I have purchased many cars in my life time and I can tell you there have only been two other guys like Brian. The only reason I don't deal with them is because one is in Kansas and the other moved to the east coast. To find a sales person such as Brian a good find and also a benefit to your organization. Hang on to him, he compliments Cardinaley Way. More
Other Employees Tagged: Nick Santarsiero, Chris Mankin , Gary Malone, Brian McFadden, Steve Ross, Brian Soncrant