Jerry Ledbetter
Jerry Ledbetter at Serra Trussville Kia
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Jerry Ledbetter

Sales Manager

Serra Trussville Kia

5009 Brookes Crossing Blvd
Birmingham, AL 35235

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4.7
36 Reviews

I have been serving customers in Alabama for almost 3 decades. Not just selling cars but building friendships. December of 1995, I decided to take a huge step and make a change that would change my life. Now, here we are 28 years later with no regrets. Come see me and the whole gang today at Serra Kia Trussville.

Dealership Experience

4 yrs, 4 mos

Industry Experience

29 yrs, 1 mo

Languages Spoken

English English

Employee Video

4.7

36 Reviews

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36 Reviews of Jerry Ledbetter

October 07, 2024

Dealership Rating
Employee Rating

Dealership is clean everyone is very nice had a good experience with both the salesman and the financial person More

by Berred53@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Hardin

September 21, 2024

Dealership Rating
Employee Rating

Great GREAT EXPERIENCE GREAT CuSTomer Service MR. JAMES YOu ROCK .EXCELLENCE Service . Thank You ALL More

by lindadubose55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Myrick

August 27, 2024

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Employee Rating

I am super happy with my purchase. Everyone was very professional and did everything to help get me in my dream car. More

by agreen0320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Hall, Rhashard Collins

August 22, 2024

Dealership Rating
Employee Rating

Good none problems was lucky day . By advice me from email good service . Freindly . Shaking hands More

by cugar.605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Chad Wood

August 10, 2024

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Employee Rating

The management was horrible communication very poor accommodation very poor vehicle broke down 24 hours after purchase dealership said nothing was wrong with it. They Couldn’t do anything about it. More

by nicholsonisaiah85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 12, 2024

Serra Trussville Kia responded

Customer brought truck in the following Monday after he purchased the vehicle. He said that an error code on screen popped up with over drive on transmission. We checked for codes and had a mechanic drive the vehicle. Nothing was wrong with the truck. We assured him that if something else happened that he could bring the truck in. Customer has a lifetime powertrain warranty and the vehicle would be repaired if anything malfunctioned.

June 22, 2024

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Everyone was very helpful, nice and they helped me find the perfect vehicle just for me. More

by crystalc1381
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 20, 2024

Dealership Rating
Employee Rating

Everything was super smooth during the process and they were super helpful. I just had a baby and had to come in a few days after my husband initially signed the papers to sign my part of things and they h More

by brandon.emily2615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Hall, Jacob Kinkead

June 16, 2024

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Employee Rating

This dealership is very friendly, they care about your needs and want to make sure everything is up to par! Would recommend them over and over! More

by scwaddleLL0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2024

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Very good service department. Friendly and courteous. My truck was done in no time at all! More

by kerrybender1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 12, 2024

Dealership Rating
Employee Rating

Was everything nice. They try everything to make it possible. Thanks Malik for your patience More

by mikeljos884
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson , Malik

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