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Jerry Hood
Jerry Hood | Page 46
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
489 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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489 Reviews of Jerry Hood
October 06, 2019
I have been dealing with Arlington Height Ford for over 20 years. I highly recommend them in all areas excellent dealership to work with always friendly and pleasant. 20 years. I highly recommend them in all areas excellent dealership to work with always friendly and pleasant. More
by Cindy
Other Employees Tagged: Steve Verhagen, Elliott Reichel salesman and John Guido Jr
October 05, 2019
the best all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you all do the best to the detail and attention that you wont keep up all the good work getting in and out in the loaner was the best thank you More
by doug
Other Employees Tagged: Cassie Smith, Mike Waddle , Melissa Cazares, Mayra Del Real, Kristel Hibben, Cindee Manaves, Wade Mikosz, John Rodriguez, Steve Verhagen
October 03, 2019
Service is always goodService team is always Service is always good Service team is always communicating well and up front. The access to a loaner car when you can be flexible on timing of ser Service is always good Service team is always communicating well and up front. The access to a loaner car when you can be flexible on timing of service is huge for me. More
by Phil
Other Employees Tagged: Mike Waddle , Steve Verhagen
September 29, 2019
Fast service I came on and told the service people I needed to be out by 9:00 and I was with a wash too Could. Not have asked for anything better. I came on and told the service people I needed to be out by 9:00 and I was with a wash too Could. Not have asked for anything better. More
by Dick
Other Employees Tagged: Steve Verhagen
September 21, 2019
Never had a problem. I have never had a problem with the dealership or the staff. They work to always help get your car in and out . They answer any questions I have. I have never had a problem with the dealership or the staff. They work to always help get your car in and out . They answer any questions I have. More
by Ck331955
Other Employees Tagged: Mike Waddle , Wade Mikosz, Steve Verhagen
September 20, 2019
Service dept safety recall Car returned cleaner inside and outside than when I dropped it off. Recd a loaner no questions asked. It’s a shame Ford de used to no longer the Fus Car returned cleaner inside and outside than when I dropped it off. Recd a loaner no questions asked. It’s a shame Ford de used to no longer the Fusion, as my loaner plug in hybrid was a joy to drive. Quite, tight, with all the bells and whistle. More
by Dxalarry
September 20, 2019
Service work Great job Todd needs a raise along with Mike Steve and Jerry Thank You for providing a service loaner car mick in parts needs a raise too Great job Todd needs a raise along with Mike Steve and Jerry Thank You for providing a service loaner car mick in parts needs a raise too More
by Chuck
Other Employees Tagged: Mike Waddle , Steve Verhagen
September 16, 2019
Quick Lane is Quick - Efficient Service Oil Change light came on my truck at about the same time I received reminders from AH Ford. Took truck in for the oil change on a Monday morning - fri Oil Change light came on my truck at about the same time I received reminders from AH Ford. Took truck in for the oil change on a Monday morning - friendly staff, fast service with Quick Lane. More
by HYSILVR
Other Employees Tagged: Mike Waddle
September 15, 2019
Good service Good People We were concerned that our 2012 Ford Fusion has never needed brakes and is 6 years old. We had it Checked by you staff and they were excellent especi We were concerned that our 2012 Ford Fusion has never needed brakes and is 6 years old. We had it Checked by you staff and they were excellent especially Spiro who was helpful and understood that we wanted our son to be in a safe car. More
by Fusion People
Other Employees Tagged: Spiro mentioned earlier
September 14, 2019
The best Everyone goes out of their way to help. Very friendly and makes sure you are satisfied with what was done. Happy to service my third car with Arlingto Everyone goes out of their way to help. Very friendly and makes sure you are satisfied with what was done. Happy to service my third car with Arlington heights ford. More
by Marbles
Other Employees Tagged: Lonnie Catanese, Mike Waddle , Wade Mikosz, Steve Verhagen
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