Jerry Garcia

The service man Jerry was excellent. He always text me kept in touch with me letting me know what was going on with my car. It took time because I had a auto warranty so he had to call t He always text me kept in touch with me letting me know what was going on with my car. It took time because I had a auto warranty so he had to call to make sure it was covered and he did all that and it was excellent thank you very much, Jeury More

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I purchased my KIA Soul! from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and his team provide excellent customer service. More

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Consistently good service with a polite and caring service staff. The price for service is reasonable. service staff. The price for service is reasonable. More

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Great customer care service department experience. Jerry, alone with his teammates are always very knowledgeable, professional, friendly, and inviting. I have purchased 3 Kia’s from this dealership, a Jerry, alone with his teammates are always very knowledgeable, professional, friendly, and inviting. I have purchased 3 Kia’s from this dealership, and bring them all here for service. Thank you, More

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The dealership was very helpful. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall. More

by socialguerilla Verified Customer Verified Customer

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They know my name and they give me real good service. They inform me if my service will take a little longer and they are very friendly. They inform me if my service will take a little longer and they are very friendly. More

by s-paige2 Verified Customer Verified Customer

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Always helpful, I like Jerry, he listens and asks questions to confirm. Never had problem that i can remember. Like the car wash! questions to confirm. Never had problem that i can remember. Like the car wash! More

by beachie1958 Verified Customer Verified Customer

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Initially they said the issue was resolved but it popped up immediately after driving out. I went back but couldn't leave my car that day so I had to endure the issue a while longer. I left my car with them up immediately after driving out. I went back but couldn't leave my car that day so I had to endure the issue a while longer. I left my car with them for a week while I was away for work and they got the issue resolved and it hasn't recurred. The resolution wasn't perfect, but they got it resolved in the end and it was covered under warranty so I'm happy about that. Side note I bought my car from them during the pandemic when everyone was charging crazy markups but they did not and they won my respect then for having principles and being fair to their customers. More

by toyanucci Verified Customer Verified Customer

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Jerry always takes the time to make sure we are taken care of every time we visit care of every time we visit More

by clambujon Verified Customer Verified Customer

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Always courteous and attentive service experience. I would recommend more seating area, though. Occasionally, the waiting lounge has no place to sit. I would recommend more seating area, though. Occasionally, the waiting lounge has no place to sit. More

by sunranch12 Verified Customer Verified Customer

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