
Jerry Garcia
Assistant Service Manager
Shottenkirk Fort Bend Kia
26633 Southwest Fwy
Rosenberg, TX 77471
66 Reviews
Write a Review67 Reviews of Jerry Garcia
May 31, 2025
I purchased my KIA Soul! from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and from Fort Bend KIA in 2013. Even though I now live 60 miles away, I still bring my car there for service. Jerry always greets me by name, and he and his team provide excellent customer service. More
May 24, 2025
Great customer care service department experience. Jerry, alone with his teammates are always very knowledgeable, professional, friendly, and inviting. I have purchased 3 Kia’s from this dealership, a Jerry, alone with his teammates are always very knowledgeable, professional, friendly, and inviting. I have purchased 3 Kia’s from this dealership, and bring them all here for service. Thank you, More
Other Employees Tagged: Nate Reed, Joshu thompson
November 13, 2024
The dealership was very helpful. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall. They don’t have the widest range of appointment times available, but the quality of service more than made up for that shortfall. More
November 11, 2024
They know my name and they give me real good service. They inform me if my service will take a little longer and they are very friendly. They inform me if my service will take a little longer and they are very friendly. More
Other Employees Tagged: Greg Strickland, Miguel Castellon , Tim keeps every thing clean
November 07, 2024
Initially they said the issue was resolved but it popped up immediately after driving out. I went back but couldn't leave my car that day so I had to endure the issue a while longer. I left my car with them up immediately after driving out. I went back but couldn't leave my car that day so I had to endure the issue a while longer. I left my car with them for a week while I was away for work and they got the issue resolved and it hasn't recurred. The resolution wasn't perfect, but they got it resolved in the end and it was covered under warranty so I'm happy about that. Side note I bought my car from them during the pandemic when everyone was charging crazy markups but they did not and they won my respect then for having principles and being fair to their customers. More
November 04, 2024
Always courteous and attentive service experience. I would recommend more seating area, though. Occasionally, the waiting lounge has no place to sit. I would recommend more seating area, though. Occasionally, the waiting lounge has no place to sit. More
Other Employees Tagged: Greg Strickland
November 03, 2024
Thank you Kia! ! One of the best decisions I made was with Kia!!! Thank you ! One of the best decisions I made was with Kia!!! Thank you More