Jerry Fischer

The service at this dealership is awful ！ I will never want to buy or fix my car there. Terrible service 😓 want to buy or fix my car there. Terrible service 😓 More

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I bought a 1 year old 8,000 mile Chevy Express from Mercedes-Benz of Oxnard only to find when I got it home that it had been poorly repainted in several areas, with obvious masking lines and paint over Mercedes-Benz of Oxnard only to find when I got it home that it had been poorly repainted in several areas, with obvious masking lines and paint over-spray onto plastic trim pieces. I was extremely disappointed that they would sell a car like this. It had a clean CarFax report and they made no mention to me that it had been repainted. I expected better from a Mercedes dealer. When I brought it back to them to discuss the issue the sales rep I spoke to was extremely dismissive and simply said "Yeah that can happen" and didn't even offer to look at the vehicle or offer any help of any kind. Don't buy a used car from Mercedes-Benz of Oxnard! They sell 2nd rate cars! More

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Second purchase from mb Oxnard. bought new in 09 and was happy with service assisting me with a warranty repair. bought a pre owned mb in Septemberand was very pleased with the purchasing process as i was happy with service assisting me with a warranty repair. bought a pre owned mb in Septemberand was very pleased with the purchasing process as i was before. After taking the car home i did note SEVERAL issues from an alignment issue, damage to the front spoiler that should have been repaired prior to the car being placed on the lot and a recall that had not been completed. there were a few other small issues that are to be expected with a used car. i bought the car with no warranty and they are taking care og the recall and alignment but being a mbz at an mbz dealer i expected some of these small issues to have been taken care of. either way i am pleased overall and i didnt inspect the vehicle as thoroughly as i should but for the price and being at an mb dealer i didnt think id really have to inspect it so thoroughly. Would still highly reccomend dealership just as with any used car, check it out carefully. If they coulf do a cheap re spray of the front lower spoiler i would be absolutely satisfied and think that would show above and beyond customer service. But again, i should have inspected the.car more carefully. Will definetly return for my automotove needs! Mr.Fischer was an absolute no pressure professional salesman, and Mr.Woods worked magic in finance also showing the utmost in taking.care of the customer. Mb oxnard has definetly earned my business!!! More

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