Jerry Esmele

I love the ease in scheduling a service appointment on my Ford App. Arrived early and even though there were several cars infront of me, it didn't take long for me to be on my way. My service adviser Jerrymy Ford App. Arrived early and even though there were several cars infront of me, it didn't take long for me to be on my way. My service adviser Jerrymyles was great he reminded me of my Ford points by asking me if I would be using them, which saved me some money. Also loved 😍 that I was surprised with a car wash. More

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Always a great experience with Jerry! Best service ever, always on time and over deliver on expectations! Best service ever, always on time and over deliver on expectations! More

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Great dealership. Excellent service and quality work. Friendly and helpful every step of the way. Excellent service and quality work. Friendly and helpful every step of the way. More

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They have very friendly and courteous staff. Service appointments are easy to book, also minimal wait times. Service appointments are easy to book, also minimal wait times. More

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Able to get an appointment next day. Friendly service and quick work. Thanks for the service. Friendly service and quick work. Thanks for the service. More

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I had my wife's truck serviced and the truck was taken in at 8am and finshed at 10 am, Jake Chavez was the service representative, he was very professional, courteous and prompt! He did a great job👍 at 8am and finshed at 10 am, Jake Chavez was the service representative, he was very professional, courteous and prompt! He did a great job👍 More

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Took my car in for an oil change and state inspection, as soon as I walked in someone was there to greet me and help. It was a quick and easy process to get signed in, as well as to create an account. It was soon as I walked in someone was there to greet me and help. It was a quick and easy process to get signed in, as well as to create an account. It was my first time there so I felt lost. Thankfully I was made to feel at ease by Jerry. More

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I’ve purchased 5 vehicles from Shamaley Ford. I’ve always taken my vehicles to the service department for work other than oil changes. I’ve been extremely pleased with the assessment and estimate I’ve always taken my vehicles to the service department for work other than oil changes. I’ve been extremely pleased with the assessment and estimates for work needed. I trust the work or repairs on my vehicles. Jerry, my service representative always kept me updated on the progress of my Ford as it was repaired and serviced. More

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The service dept was great. They found issues I was unaware of and corrected them. However , when I picked up my vehicle, there were greasy hand prints all over my white hood an They found issues I was unaware of and corrected them. However , when I picked up my vehicle, there were greasy hand prints all over my white hood and one of the door panels that was taken off for a mirror repair was not replaced properly. Once I brought the fire panel to their attention, it was replaced correctly. I did not mention the greasy handprints on the hood but probably should have. More

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Great customer service and great on time! ! Easy to work with. Will be going back ! Easy to work with. Will be going back More

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