Dealership Experience
39 yrs, 2 mos
Industry Experience
45 yrs, 6 mos
204 Reviews
Write a Review204 Reviews of Jerry Deshong
December 21, 2024
John and his team were great to work with. Start to finish very professional. The service team and technical support guys are great as well Start to finish very professional. The service team and technical support guys are great as well More
Other Employees Tagged: Mike Mumma, Jared Meshey, John Hatzis
August 22, 2024
Chapman Ford has been my dealer since they came to Lancaster. My sales consultant has retired but I recently met Tyler Dahowski and he is so patient teaching me how to enjoy a 25 explorer. Lancaster. My sales consultant has retired but I recently met Tyler Dahowski and he is so patient teaching me how to enjoy a 25 explorer. More
Other Employees Tagged: Jared Meshey, Tyler Dahowski
November 03, 2020
Great dealership to deal with, very friendly staff and great facilities. They make you feel like family anytime you deal with staff members. So if you’re looking for a car give them a chance. great facilities. They make you feel like family anytime you deal with staff members. So if you’re looking for a car give them a chance. More
Other Employees Tagged: Jon Webster, Jason Mummau , Cliff Bullock, Scott Greiner
November 02, 2020
You folks do an excellent job. Thank you so much. The video of the service is also really cool. Wish only that you'd get a local Lincoln dealership so I didn't need to get my cars from Egg Harbor Chapman video of the service is also really cool. Wish only that you'd get a local Lincoln dealership so I didn't need to get my cars from Egg Harbor Chapman. Peg More
October 22, 2020
The dealership did a great job of getting my vehicle in quickly for my state inspection and recommended a 30,000 mile service which was needed. quickly for my state inspection and recommended a 30,000 mile service which was needed. More
Other Employees Tagged: Michael Tufano
October 05, 2020
The sales experience was great! We appreciate your outstanding customer service and attention to detail. We truly appreciate the way Scott valued our time. Thanks for the help! outstanding customer service and attention to detail. We truly appreciate the way Scott valued our time. Thanks for the help! More
Other Employees Tagged: Mike Mumma, Jon Webster, Jared Meshey, Alvonte Addison , Morgan Benjamin, Damien Fortson, Scott Greiner, Kyle Rankin
September 30, 2020
The service has been great , but the work we had done on our truck mediocre.. needs repaired again , it broke the day after we picked it up , but we were away for the summer so only could bring it back rece our truck mediocre.. needs repaired again , it broke the day after we picked it up , but we were away for the summer so only could bring it back recently More
Other Employees Tagged: Michael Tufano
September 30, 2020
Chapman was not my "home" Ford dealer but it will be the "go to" dealer for my next Ford. My first encounter with Chapman was when my "home" dealer shut down because of COVID. I desperately needed an oil "go to" dealer for my next Ford. My first encounter with Chapman was when my "home" dealer shut down because of COVID. I desperately needed an oil change so I searched for Ford service providers that were open and found Chapman. This time, I took advantage of a service special that included inspection and emissions, oil and filter change, tire rotation, multi-point inspection and exterior wash/vacuum inside/clean windows/tire dress. The price was great and the experience could not have been better. They knew I was waiting. I was in at 9:30 and out a little after 11:30. Chapman Ford is my new service "home." More
Other Employees Tagged: Michael Tufano , Cliff Bullock, Scott McCann, Tori Phillips
September 28, 2020
Excellent customer service!! We dropped off one of our vehicles making noise in rear to be checked out at after hours drop off. They not only inspected vehicle but sent us video of problem and was also ab vehicles making noise in rear to be checked out at after hours drop off. They not only inspected vehicle but sent us video of problem and was also able to do our oil change same day without any appointment. Service Technician was excellent keeping communication by phone and text. More
Other Employees Tagged: Michael Tufano , Scott McCann
September 14, 2020
Whole team and experience was great! Prompt service and communications were timely, clear and appreciated. Online scheduling is also a plus. Thank you for everything. communications were timely, clear and appreciated. Online scheduling is also a plus. Thank you for everything. More
Other Employees Tagged: Michael Tufano , Cliff Bullock, Scott McCann, Tori Phillips