Jerry Chen

Such a great experience at this dealership. Everyone that I interacted with was very kind and professional. Jerry was the main agent that I interacted the most for choosing the vehicle and nego Everyone that I interacted with was very kind and professional. Jerry was the main agent that I interacted the most for choosing the vehicle and negotiating the price. And as a person who has very little knowledge on car purchasing, Jerry was very patient and thorough with explaining all that I have to know. There were zero surprises and received an AMAZING deal on the vehicle that I leased. Special thanks to the store manager, Anthony, who was also very kind and understanding of my situation and went extra miles to meet my needs. Overall, I could not be any happier with my purchase and have been loving the car. To anyone who is interested in purchasing or leasing Volvo or luxury vehicles, I strongly encourage you to visit the Queens branch. You will not be scammed nor feel scammed. They will treat you like a family. Not to mention, uncle Lou (Finance) and JP (another agent), they are also very welcoming and carry awesome vibes! More

by Peter Kim Verified Customer Verified Customer

Report | Print

Excellent service overall! Willing to negotiate and very transparent with pricing. Made experience very pleasant Willing to negotiate and very transparent with pricing. Made experience very pleasant More

by SHEILLACHAN6 Verified Customer Verified Customer

Report | Print

This was the best car buying experience I’ve ever had to deal with. Every promise made was kept! Thanks to the sales manager Anthony & my sales representative Jerry. deal with. Every promise made was kept! Thanks to the sales manager Anthony & my sales representative Jerry. More

by X5.50iLeaf Verified Customer Verified Customer

Report | Print

Jessica and team were demonstrated Great service and interaction! Very Friendly and transparent! Would come back again for sure! interaction! Very Friendly and transparent! Would come back again for sure! More

by SUNNYCHAN02 Verified Customer Verified Customer

Report | Print

I have been leasing cars for over 27 years and I can honestly say this was the best experience I have ever had. The team at this Volvo Cars of Queens dealership truly worked as a one friendly professi honestly say this was the best experience I have ever had. The team at this Volvo Cars of Queens dealership truly worked as a one friendly professional team - no pressure, just a genuine desire to help me find exactly what I wanted. They found the perfect car for me and gave me the best trade-in offer I have ever received. It felt like they cared more about building a relationship than just making a deal. If you are in the market for a car, I can't recommend this dealership enough. A+ or 1000+ in every way! The genuine friendliness of everyone at Volvo Cars of Queens, the honesty, the patience (my English, hesitations, doubts, explaining to my sons...), the professionalism, the desire to choose the best car for me - my needs, explaining every little detail (I have been driving Volvo for 4 years and many details have never been explained to me ). Thank You to everyone Volvo Cars of Queens for work you did. I enjoy me car it exactly what I needed. Thank you . More

by SEMIRINA Verified Customer Verified Customer

Report | Print

Jerry was great and very helpful- he accommodated our schedule and took his time to work with us. He’s a great sales person and we really trust him! schedule and took his time to work with us. He’s a great sales person and we really trust him! More

by SEBA.SAMUEL Verified Customer Verified Customer

Report | Print

Jerry was awesome. He answered all our questions, explained everything in detail. Worked the numbers for us. We were very satisfied. He answered all our questions, explained everything in detail. Worked the numbers for us. We were very satisfied. More

by GMAC887 Verified Customer Verified Customer

Report | Print

I got my car service done few weeks ago, great after service, fast feed back. service, fast feed back. More

by Tae Kang Verified Customer Verified Customer

Report | Print

Prompt appointment, pleasant staff, answered all my concerns and more. stayed in waiting room, comfortable space. No Charge since they couldn't remount my interior mirror and suggested a new windshiel concerns and more. stayed in waiting room, comfortable space. No Charge since they couldn't remount my interior mirror and suggested a new windshield. Decided to go back to my insurance for a replacement windshield and the mirror was remounted. More

by JAKEMUNN51 Verified Customer Verified Customer

Report | Print

Service - A Great experience - seamless. ... explained everything and a car wash. They took the time to explain everything needed in detail. ... explained everything and a car wash. They took the time to explain everything needed in detail. More

by RICHARDPMP Verified Customer Verified Customer

Report | Print