I always ask for Jerry Adam’s for my service advisor.
He does an excellent job and we are very pleased with our experience l.
He does an excellent job and we are very pleased with our experience l.
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by fbiser
Service Price Transparency
Jun 05, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
The Service Center representative is so pleasant to work
with and he's very knowledgeable about the vehicle. I enjoyed passing the time in the waiting area which is comfortable and well-stocked with beverag
with and he's very knowledgeable about the vehicle. I enjoyed passing the time in the waiting area which is comfortable and well-stocked with beverages. It's a pleasure to have the service done there.
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by karkruse
Service Price Transparency
Jun 04, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
My service writer was Kara and she did a great job i
would recommend her to all my friends
would recommend her to all my friends
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by ANTHONYABOYOUNR
Service Price Transparency
Jun 03, 2025 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Service was fast and thorough.
Great experience. Very easy to schedule and they were ready for me when I got there.
Great experience. Very easy to schedule and they were ready for me when I got there.
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by tjdragoone
Service Price Transparency
Jun 03, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Shottenkirk Ford offered friendly and professional
service from start to finish. Jerry was my advisor and helped me with a walk-in appointment. They serviced my vehicle in a timely manner and helped m
service from start to finish. Jerry was my advisor and helped me with a walk-in appointment. They serviced my vehicle in a timely manner and helped me get on the road! Thankful for their service.
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by HEATHERCAN92
Service Price Transparency
Jun 03, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
We just purchased our third vehicle from Shottenkirk In
Jasper, Georgia, Aways a great experience, Great to do business with!!!! Service Dept is great also!!!
Jasper, Georgia, Aways a great experience, Great to do business with!!!! Service Dept is great also!!!
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by NAJJAR
May 27, 2025 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Jerry Adam’s is professional, friendly and takes care of
the customer. Always helpful when making appointments
the customer. Always helpful when making appointments
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by WANDAGBLALOCK
Verified Customer
Verified Customer
Nov 11, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Great service and great people.
Able to get in and out in a timely manner.
Able to get in and out in a timely manner.
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by BSCHELL1
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
Jerry provides excellent repair service and maintenance
for my SUV. When I need repairs he checks to make sure the repairs are fixed before I leave the dealership.
for my SUV. When I need repairs he checks to make sure the repairs are fixed before I leave the dealership.
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by DEBBIEHWRIGHT
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Shottenkirk Ford Jasper responded
DEBBIE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Sales team is terrible, all the way up to the managers
and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because h
and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because he’s a fruit
Pompous greedy group of swine that rip off everyone they somehow sell vehicles too, and somehow sleep at night and even manage to live with themselves
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by ScreenName1
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.
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