Jerry Adams
Jerry Adams at Shottenkirk Ford Jasper

Jerry Adams

Service Advisor

Shottenkirk Ford Jasper

868 GA-515
Jasper, GA 30143

4.9
245 Reviews
4.9

245 Reviews

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245 Reviews of Jerry Adams

November 05, 2024

Dealership Rating
Employee Rating

Sales team is terrible, all the way up to the managers and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because h More

by ScreenName1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 02, 2024

Dealership Rating
Employee Rating

Great service, great service advisor, quick and efficient. Couldn’t ask for better service will be back More

by TONYACLK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - 706-928-060!

October 30, 2024

Dealership Rating
Employee Rating

Jerry, was great at keeping me informed as progress on my repair and explaining issues. More

by GERRIKAY22
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 30, 2024

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Employee Rating

Jerry is an outstanding service manager and has on several occasions assisted with making sure my vehicles are taken care of. Not just my F150, but also my jeep and other vehicles over the past odd nu More

by KRUNCHTROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Rogers

Oct 31, 2024

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 27, 2024

Dealership Rating
Employee Rating

Have always received great service and excellent repair performance. Facility always very clean and organized More

by WLS_SLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo, Brian Syme

Oct 28, 2024

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 25, 2024

Dealership Rating
Employee Rating

Had a basic oil change and tire rotation and asked to include the spare. They told my husband they couldn’t add the spare into the rotation because the dealership didn’t put a sensor in the tire. Proble More

by KELLYTERESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Shottenkirk Ford Jasper responded

KELLY, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

October 25, 2024

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Employee Rating

Great service! Every time I go I receive a very professional treatment. I recommend this place. More

by Marrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Disalvo

Oct 28, 2024

Shottenkirk Ford Jasper responded

Marrero, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

October 24, 2024

Dealership Rating
Employee Rating

There were several customers and it took a little bit longer than usual but other than that it was good More

by ANDYMBUTLER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Shottenkirk Ford Jasper responded

ANDY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!

October 24, 2024

Dealership Rating
Employee Rating

Jerry is by far one of the best service advisors I've ever worked with. Very informative and timely, no pressure for me to get extra work done. Definitely will be returning for future work. More

by John A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Shottenkirk Ford Jasper responded

John, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

Dealership Rating
Employee Rating

Kind, courteous service advisor who always answers whatever questions I have and ensures my Fusion is ready for the road. More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Shottenkirk Ford Jasper responded

Nathan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

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