Jerrod Ridgeway
Jerrod Ridgeway at Germain Toyota of Columbus

Jerrod Ridgeway

Service Advisor

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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rated
2 Reviews

My name is Jerrod Ridgeway Assistant Service Manager for Germain Toyota of Columbus. I have been in the automotive industry since 2011 and have been with the Germain family of dealerships for several years. I believe customers always come first and their happiness is my goal. I was born in Newark, OH, and raised in Heath. I enjoy being from a small town where it’s quiet and isn’t too far from Columbus if you want to have a good time. I graduated from Heath HS and The Ohio State University. Away from the dealership, I enjoy spending time with my family, friends, and my wife and kid. If I were to be a superhero, I would strive to be Captain America because he can’t do wrong. I enjoy listening to Pandora’s 90’s alternative channel and the beach is where I head for vacation. It is relaxing and a nice getaway. The Tundra is my favorite in the Toyota line, I am a fan of trucks.

not yet
rated

2 Reviews

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Dealership Experience

4 yrs, 2 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

English English

2 Reviews of Jerrod Ridgeway

May 15, 2024

Dealership Rating
Employee Rating

Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

March 24, 2023

Dealership Rating
Employee Rating

Quick and polite customer service always a pleasant experience at this dealer location. Will be back for future visits. More

by Jhinson1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson, Chris Curtis, Marie Hilt, Gabrielle Mansour , Joliyah Bennett, Billy Blanton, Brandon Dawson, Brandon Hood, Trinity Kelley, Rowland

Mar 24, 2023

Germain Toyota of Columbus responded

Thank you for leaving Germain Toyota West a five-star review! We look forward to your next visit.

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