I regret trusting the PORSCHE brand and buying a car from
here.Disappointment, never again
here.Disappointment, never again
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by Yalduzonur
Verified Customer
Verified Customer
We loved the friendly and welcoming atmosphere of the
dealership. We liked the transparent no pressure transactions.
dealership. We liked the transparent no pressure transactions.
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by larry@lojok.com
Verified Customer
Verified Customer
Other Employees Tagged:
Jon Green
Dec 06, 2024 -
Jackie Cooper Imports responded
Hi Larry, Thank you for the 5 star review. Our team is dedicated to providing a transparent and no-pressure experience, and it’s great to know that we succeeded in making your visit a positive one. We truly appreciate your feedback and look forward to welcoming you back in the future!
Sincerely,
Ryan Knotts, General Sales Manager
This was the second time working with Jerrid and the
forth time with Josh in financing. The service never disappoints! David, the product specialist, was very helpful and friendly during delivery. Gr
forth time with Josh in financing. The service never disappoints! David, the product specialist, was very helpful and friendly during delivery. Great Teamwork!
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by JAK
Verified Customer
Verified Customer
Oct 28, 2024 -
Jackie Cooper Imports responded
Hi Jak, thank you for your continued business with Jackie Cooper! We're glad that Jerrid, Josh and David were all able to help find and deliver you the best vehicle for you. We wish you all the best in your new car, and look forward to seeing you again in the future!
Sincerely,
Ryan Knotts, General Sales Manager
I never had a more comfortable buying experience in my
life, David made it seem like i was his only priority in the hole place, he had all the information about the carfax, history of the car, so when i s
life, David made it seem like i was his only priority in the hole place, he had all the information about the carfax, history of the car, so when i sat down i had no questions to ask because he allreddy provided all the information i needed befor i got there, he took me for a test and let me know how to respect and drive a v8, He a great man all arond and very knowledgeable, so of u lookin for a stress free and fun buying experience, hes the man!
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by 420grit
Oct 21, 2024 -
Jackie Cooper Imports responded
Hi 420grit, congratulations on your new car! We're so glad that David made your car buying experience your most comfortable experience yet! We're happy he was able to give you all the information for you to make the best decision for you. Safe travels and thank you for choosing Jackie Cooper!
Sincerely,
Ryan Knotts, General Sales Manager
Very clean and professional.
Employees were very respectful and caring. I will shop here for my next vehicle!
Employees were very respectful and caring. I will shop here for my next vehicle!
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by jbrill2318
Verified Customer
Verified Customer
Oct 05, 2024 -
Jackie Cooper Imports responded
jbrill2318, thank you for leaving us a 5 star review. We're so glad to hear that our team made your experience here great! We appreciate your business and look forward to working with you soon!
Sincerely,
Ryan Knotts, General Sales Manager
Jerrid went above and beyond to make sure the we had an
awesome experience in the purchase of our new vehicle.
awesome experience in the purchase of our new vehicle.
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by tatonkabk
Verified Customer
Verified Customer
Oct 02, 2024 -
Jackie Cooper Imports responded
tatonkabk,
Thank you for your fantastic review! We're delighted to hear that Jerrid went above and beyond to ensure you had an exceptional experience while purchasing your new vehicle. Our team is dedicated to providing outstanding service, and it’s rewarding to know that we met your expectations. We look forward to seeing you again soon!
Sincerely,
Ryan Knotts, General Sales Manager
So impressed with the first class treatment from the
beginning to the end of buying my car.
beginning to the end of buying my car.
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by ANNEKGRAY
Verified Customer
Verified Customer
Sep 16, 2024 -
Jackie Cooper Imports responded
Hi ANNEKGRAY,
We're thrilled you had a great experience! Visit us again soon for more outstanding service.
Sincerely,
Ryan Knotts, General Sales Manager
Josief and Jerrid are fantastic.
Your service department is sub-par at best. Following a large issue a few weeks back, today led me further down the negative track. Their communicati
Your service department is sub-par at best. Following a large issue a few weeks back, today led me further down the negative track. Their communication was awful and we received a very lukewarm response because we were not driving one of their brands. They only tried to help once I expressed my displeasure. When I stopped back a few minutes later, this time driving my Mercedes, they were very enthusiastic to see me and bending over backwards to help. This is unacceptable.
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by SMCNAMAR4
Verified Customer
Verified Customer
Sep 12, 2024 -
Jackie Cooper Imports responded
SMCNAMAR4, we are sorry to hear that your service appointment didn't meet your expectations. While you purchased your BMW at our Imports location, your service appointment was for our Infiniti store where we have technicians trained to handle that make of vehicle. We apologize if that information was not made clear when you made your appointment. However, upon your arrival at our Imports store, the service advisor stated they could still assist you at the Imports location. At Jackie Cooper Imports, we sell all vehicle makes and models in our pre-owned department and we are completely comfortable with whatever vehicle a customer drives upon our lot and service drive. We apologize if you felt otherwise. It wasn't our intent and we work hard to make sure all customers are treated equally, no matter what they drive. We look forward to another opportunity to change your experience and make you feel as important in service as you do in sales!
We were treated which such respect by all involved with
our purchase. We are truly enjoying the 2022 Lexus RX 350 that we purchased!!! They gave us what we wanted for our trade in. Thanks to Jackie Coop
our purchase. We are truly enjoying the 2022 Lexus RX 350 that we purchased!!! They gave us what we wanted for our trade in. Thanks to Jackie Cooper Imports!!!
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by moonjeanie
Verified Customer
Verified Customer
Aug 09, 2024 -
Jackie Cooper Imports responded
Hi moonjeanie,
We appreciate your feedback! It helps us ensure we're delivering the best service possible.
Sincerely,
Ryan Knotts, General Sales Manager
We can't say enough about Jackie Cooper and the employees
we dealt with. All very professional and worth of promotions.
we dealt with. All very professional and worth of promotions.
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by tjcrmr
Verified Customer
Verified Customer
Other Employees Tagged:
Sean and Annette
Jul 08, 2024 -
Jackie Cooper Imports responded
Hi tjcrmr,
We appreciate your feedback! It helps us ensure we're delivering the best service possible.
Sincerely,
Ryan Knotts, General Sales Manager