Jerome Rucker
Jerome Rucker at Armory Chrysler Jeep Dodge Ram FIAT of Albany

Jerome Rucker

Certified Sales Consultant

Armory Chrysler Jeep Dodge Ram FIAT of Albany

960 Central Ave
Albany, NY 12205

4.9
85 Reviews

Jerome Rucker initially came to Armory to pitch a promotional service to us, but ended up inadvertently pitching himself instead. Rucker was hired on the spot after impressing a former manager with his ability to sell. "He said, if you can sell me that, you can definitely sell cars," Rucker recalled. Years later and the Albany native hasn't looked back, spending almost half of his decade-long career in the car industry with us. He believes it's Armory's expansive inventory, incredible service department, and the professional demeanor of our employees that sets us apart. Though he has a lot to be proud of professionally, Rucker says his greatest accomplishment was getting five kids through college, and one through the Marines. He's also a big sports fan, opting to spend his free time volunteering as a basketball coach, fishing, or just enjoying the outdoors.

4.9

85 Reviews

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85 Reviews of Jerome Rucker

November 11, 2024

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Employee Rating

Never returned calls. Didn’t have me on the schedule for the time given to me in person. Didn’t have the parts. More

by SEVNROSES
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Recommend Dealer
No
Nov 12, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, It's disappointing to hear about the communication and scheduling issues you experienced. Please reach out to me directly so we can address these concerns and work towards a resolution together. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 11, 2024

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Very pleased with our purchase. Our salesman Jerome Rucker was extremely helpful in getting us the vehicle we most wanted at a great price! This is our 2nd vehicle purchase with thi More

by JC1LG2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Mackay

Nov 12, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory CDJR of Albany once again and congrats on your new ride! We're pleased to know that Jerome provided excellent assistance in finding the perfect vehicle for you. We look forward to serving you again in the future!

November 08, 2024

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I use to love using Armory for all my service needs for my Jeep, recently the service department has gone down hill tremendously. I have been trying to speak to someone on the phone there for 3 weeks and c More

by jalink12
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Service Time
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Recommend Dealer
No
Nov 12, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, It's disappointing to hear about your recent experience with our service department. We value all of our loyal customers and apologize for any communication issues you've encountered. Please reach out directly so we can address this matter promptly and work towards regaining your trust. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

November 02, 2024

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Great service and nice customer service, nice waiting area, kept apprised of service status always More

by robertrochette138
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Recommend Dealer
Yes
Nov 04, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you, Robert, for the great feedback! We’re glad you enjoyed the service and waiting area, and we’re always happy to keep you in the loop on your vehicle’s status. Looking forward to your next visit at Armory CDJR of Albany!

November 01, 2024

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It is modern has alk the new technologies and the attitude of every body Very riendliness is impressive recommended with out any reservations More

by guvenya
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

Nov 04, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for the positive review! We're delighted to hear that our modern facilities and friendly team at Armory CDJR of Albany left such a positive impression. We appreciate your recommendation and look forward to your next visit!

October 28, 2024

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Still waiting for the dealer to get back to me on a warranty issue they have not fixed over a year ago! More

by vincommisso
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Billy Comtois

Oct 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Hello, It's concerning to hear about the delay in addressing your warranty issue. We strive for timely resolutions and apologize for any inconvenience caused by this prolonged wait. Please reach out at your earliest convenience so I can assist you further. Thank you, Craig Colangelo Service Manager craigcolangelo@armoryauto.com

October 27, 2024

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I would definitely buy another vehicle from this dealership. The sales staff is over the top and I do have to mention my sales representative Mr. Jerome Rucker.. He is a top notch asset to your comp More

by Damarra
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Recommend Dealer
Yes
Oct 28, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Reviews like yours make our day, Damarra! If you need any further assistance down the road, you know where to find us! Thank you from all of us at Armory CDJR of Albany!

October 24, 2024

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My experience was amazing. I recommend getting a car from here, they are very professional!! More

by Saige Randolph
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Recommend Dealer
Yes
Oct 24, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We love hearing reviews like yours, Saige. Thank you for taking the time share feedback and recommending Armory CDJR of Albany. We look forward to doing business with you again!

October 20, 2024

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I was very pleased with the quick service. The professionalism of the staff and their friendly greetings. More

by JLUDWIG4
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Stewart

Oct 21, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We're happy to hear that you appreciated the quick service and professionalism at Armory Chrysler Dodge Jeep Ram Fiat of Albany. We're always here if you need anything else!

October 20, 2024

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Service dept. are thorough in ensuring quality of care of your vehicle. Mechanics process is also thorough to their inspection of your vehicle. More

by MCARRASQUILLO303
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 21, 2024

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for recognizing the thorough work of our service department at Armory Chrysler Dodge Jeep Ram Fiat of Albany. We're glad to hear that your vehicle received quality care and inspection! See you next time!

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