Jerome Masters

Very slow, two weeks late stoped in and they forgot my name. Not a good start for a relationship. name. Not a good start for a relationship. More

by stirlings Verified Customer Verified Customer

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The whole staff was very courtious, knowledgeable and helpful. They answered all my questions in a professional manner. They made the car buying experience a pleasant one. helpful. They answered all my questions in a professional manner. They made the car buying experience a pleasant one. More

by jwpoolman Verified Customer Verified Customer

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Jerrod is awesome in used car service! We had a problem with all 4 tires being low. He took the car in right away. He was attentive and responded to my phone calls quickly. He was easy to We had a problem with all 4 tires being low. He took the car in right away. He was attentive and responded to my phone calls quickly. He was easy to work with. However, the issue may not be totally fixed as it appeared again on the dash board as low but then reset back again. It might be a sensor but I am not a mechanic. It might need additional attention. More

by mslucsok Verified Customer Verified Customer

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It was a very friendly, relaxed environment. It was not overwhelming at all! Thank you! It was not overwhelming at all! Thank you! More

by chhorucy Verified Customer Verified Customer

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Great dealership- didn’t try to upsell or pressure me into an emotional purchase. They also offered the best rates out of the other two Hyundai dealerships I checked out! I worked with Andre (Sales Consu into an emotional purchase. They also offered the best rates out of the other two Hyundai dealerships I checked out! I worked with Andre (Sales Consultant) and Jerome (Sales Manager) and both were a pleasure. Highly recommended! More

by NJALLEN41 Verified Customer Verified Customer

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Ronzo is the man! And I would highly recommend everyone go see him he would take care of you like family And I would highly recommend everyone go see him he would take care of you like family More

by njbnf Verified Customer Verified Customer

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Easily the best Hyundai dealership in western New York. Never fails to disappoint me and the work is always great! Never fails to disappoint me and the work is always great! More

by Andrew Bernard Verified Customer Verified Customer

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Very helpful and curious staff couldn’t good enough very clean and decorated nicely would recommend clean and decorated nicely would recommend More

by jberg11 Verified Customer Verified Customer

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Andre Lane is incredibly friendly and understanding but definitely a little wet behind the ears when it comes to sales. Constantly gets managers to answer questions or gives differing answers from other Sa definitely a little wet behind the ears when it comes to sales. Constantly gets managers to answer questions or gives differing answers from other Sales Associates More

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No one answers the phone No loaner cars or shuttle as promised Poor communication Lack of knowledge about electric cars promised Poor communication Lack of knowledge about electric cars More

by Mdigregorio68 Verified Customer Verified Customer

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