Jerome Coleman
Jerome Coleman at BMW of Salem

Jerome Coleman

Finance Manager

BMW of Salem

1151 Van Ness Ave NE
Salem, OR 97301

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4 Reviews
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4 Reviews

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4 Reviews of Jerome Coleman

October 20, 2024

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Employee Rating

Purchased a used 2022 X3 here. The dealership staff were professional and friendly and easy to work with. The service department that prepared the car for delivery was terrible. More

by pnwanless
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ryan Rush

Oct 23, 2024

BMW of Salem responded

Thank you for sharing your experience with us. It's disappointing to hear about the issues you've faced after purchasing your vehicle, especially regarding alignment and tire wear. We strive for thoroughness in our service department, and it's clear we fell short here. Please reach out so we can discuss how to make this right for you. Thank you, James Richards - General Sales Manager - 971-273-4399

Oct 26, 2024

pnwanless responded

BMW OF Salem agreed to reimbursed me for all expenses. Obviously this is a company that stands by their products and is not afraid to accept responsibility if something is not done properly.

February 26, 2024

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Employee Rating

This dealership just sold me a used car that didn’t have features on the car that they had advertised. The key fob doesn’t detect while im in the car. No heated seats or mirrors as advertised. They said it More

by Craig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 26, 2024

Craig responded

BMW Says: “we don’t care, we got your money & we would’ve taken your heart & soul if we were able to. we only treat the people buying our high priced bmws with respect because they the loyal sheep who keep coming back to get a replacement bmw when the old bmw starts to break. we make so much money for doing bare minimum. we just need a signature then we can pretty much tell you anything & just drag stuff out.” if i’m wrong i’d like to hear how.

October 25, 2023

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Employee Rating

Austin took car of me and my car just like he said he would.ver happy. More

by Difreres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Kilgore

Oct 26, 2023

BMW of Salem responded

We are pleased to see you are happy with the level of care provided by our team member, Austin. Thank you again for choosing to work with us here at BMW of Salem, we hope to get the opportunity again in the future.

August 30, 2023

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Employee Rating

Amazing staff! I purchased my first BMW x1 and I couldn’t be happier. Thank you BMW of Salem More

by Ilda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Winer, Wallace "Ames" Lay , Damián López- 5 stars

Aug 30, 2023

BMW of Salem responded

Thank you as well Ilda. Our team is happy to know you are continuing to enjoy your new X1, and we hope to get the opportunity to work with you again here at BMW of Salem.

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