Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma
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Jeremy Watson

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7
23 Reviews

Industry Experience

25 yrs, 5 mos

4.7

23 Reviews

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23 Reviews of Jeremy Watson

December 18, 2024

Dealership Rating
Employee Rating

Austin accomplished what he said he would do for me and he did, and I bought my truck and pleased with it More

by NAVYFAMILY9X
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Ken Ganley Ford Parma responded

It's great to hear that Austin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Dec 21, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Dealership Rating
Employee Rating

Great experience, first time at this dealership. And I will be back for future service. More

by Barb S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure who helped me but he did say it was his first day at this dealership

Dec 19, 2024

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department, Barb! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Dec 21, 2024

Ken Ganley Ford Parma responded

Hi Barb, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2024

Dealership Rating
Employee Rating

Purchased a used car $55,000. After signature sales person would did not answer calls or messages. Vehicle failed e-check I made appointment with service after a week nothing but More

by Nothappy
Service Time
Service Communication
Recommend Dealer
No
Dec 15, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Dec 20, 2024

Ken Ganley Ford Parma responded

Hi, we are sorry that you were not satisfied with your experience at Ken Ganley Ford Parma. We would like the opportunity to address your concerns but we need to know your first & last name to be able to look up your account. Can you please reply here with your full name & phone # OR email your info to JWheatley@GanleyAuto.com thanks!

December 13, 2024

Dealership Rating
Employee Rating

Great service very pleasant to work with repairs done timely and at a fair price More

by rkennat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

Dec 14, 2024

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

December 11, 2024

Dealership Rating
Employee Rating

Great experience, everyone was really nice. Shop was clean. Great Clean George floor cover. New finish More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery , Paul Asano

Dec 11, 2024

Ken Ganley Ford Parma responded

Thank you, Dave, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 10, 2024

Dealership Rating
Employee Rating

The mechanics have good knowledge about what the car needs to be safe on the road More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Ken Ganley Ford Parma responded

Thank you, Rose! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

December 04, 2024

Dealership Rating
Employee Rating

Austin was easy and straight forward to work with. I wasn’t planning on signing, but hearing my needs, he found a perfect solution to my current needs. I will contact him in 12 months to purchase More

by MFRIETCHEN1367
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito

Dec 06, 2024

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Dealership Rating
Employee Rating

Amazing service all around! They were able to get me in on short notice and fixed my concern quickly and correctly. Everyone was friendly and went above and beyond to make sure More

by SBIRCH2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

Dec 03, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alicia and our team met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

November 30, 2024

Dealership Rating
Employee Rating

Above and beyond treats customers like family this dealership is the crown jewel of the Ganley Dealerships and the best Ford dealership in northeast Ohio More

by CJPERCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Parma! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Dealership Rating
Employee Rating

Great place . fast and great service I love the excellent customer service. Thanks Ken galley Ford parma More

by joannaalicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, George Hadgigeorgiou, Alicia Jeffery , Paul Asano

Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 19, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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