Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma
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Jeremy Watson

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7
75 Reviews

Industry Experience

25 yrs, 10 mos

4.7

75 Reviews

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75 Reviews of Jeremy Watson

May 16, 2025

Dealership Rating
Employee Rating

Guys worked hard. Fixed it right Solved a difficult issue. Worked above and beyond expectations. All these employees deserve a raise. More

by Toolisgod999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2025

Dealership Rating
Employee Rating

Ganley Ford of Parma took in my 2023 f150 due to factory paint defects. They were able to get my truck looked at and multiple defects fixed. Ford must have had some paint issues as I had multiple cracks and More

by andysamuel1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

May 11, 2025

Dealership Rating
Employee Rating

I'm pleased to say I leases from Ford. I have been with them for over 9 years More

by chenille131
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson

May 11, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2025

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Awesome experience as always. The staff there is very friendly and knowledgeable, Dylan had me in and out of there! Courtney recommended the hot chocolate from their coffee bar an More

by Jeruito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 09, 2025

Dealership Rating
Employee Rating

Excellent communication, quality and service. Courtesy valet was awesome, very polite and prompt 👌 Will return again ! More

by Uvgotdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 08, 2025

Dealership Rating
Employee Rating

Great service, would come back again and have been there often, very nice people there More

by mblewitt05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

May 08, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

May 05, 2025

Dealership Rating
Employee Rating

Yikes on bikes does communication need to be better. Also stock the paper in your night drop box. More

by jszymczuk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Ken Ganley Ford Parma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 02, 2025

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Employee Rating

This dealership worked on my car and before lunch, my car was fixed and running. More

by andrewadams308
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

May 02, 2025

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

April 27, 2025

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Employee Rating

The entire staff at Ken Ganley Ford in Parma has been such a pleasure to do business with. They made the car buying experience so enjoyable. More

by frank.l.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Bubba in Sales is the best!

Apr 27, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Apr 27, 2025

frank.l.anderson responded

Thanks for a wonderful buying experience

April 24, 2025

Dealership Rating
Employee Rating

Thank you for keeping my vehicles in running condition through the years. I have been going to Ken Ganley (used to be Bob Gillingham) for 20 years. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

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