Jeremy Rivera

I was not disappointed at all! My car wouldn’t start early one morning, so I called Jeremy Rivera. He said, “We’ll take care of you,” and he truly did. The car was fixed within a f My car wouldn’t start early one morning, so I called Jeremy Rivera. He said, “We’ll take care of you,” and he truly did. The car was fixed within a few hours, and I picked it up the very same day. More

by barbarahunter0493 Verified Customer Verified Customer

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The service was very professional and the wait time was great and the customer service team did their job very fast and professional great and the customer service team did their job very fast and professional More

by DELLALOGAN11 Verified Customer Verified Customer

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Outstanding Service - Above and Beyond! On Jeremy on car services. I want to give a huge thank-you to Jeremy , and his assistant Kevin for delivering truly exceptional service. Their atten On Jeremy on car services. I want to give a huge thank-you to Jeremy , and his assistant Kevin for delivering truly exceptional service. Their attention to detail, teamwork, and genuine care going beyond anything expected. Jeremy committed to doing things the right way with honesty, guidance, and professionalism always going above and beyond. Overall jeremy have delivered a outstanding automotive service experiences Thank you, Jeremy and your team for your hard work, expertise, and genuine customer care. More

by JOELSSAJIUN Verified Customer Verified Customer

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Always great! Best service advisor I’ve ever had!!! I’ve been there for almost 19 years!! Best service advisor I’ve ever had!!! I’ve been there for almost 19 years!! More

by Christina Verified Customer Verified Customer

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Service took over 5 weeks to complete. Adviser offered 10 percent discount to get us to agree to service; only received $150 off or a 3% discount. Adviser offered 10 percent discount to get us to agree to service; only received $150 off or a 3% discount. More

by bjn1221 Verified Customer Verified Customer

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I had a 10:30AM regular service appointment for my lease. I was told it would take an hour. I did not get my car back until 3PM. The staff was rude, there was nowhere to sit, no shuttle service, no loaner ve I was told it would take an hour. I did not get my car back until 3PM. The staff was rude, there was nowhere to sit, no shuttle service, no loaner vehicles, no communication whatsoever. This was truly the worst experience. They left my car dirty. They Didn't address the chip in the windshield, but marked it good on the report. A Truly heinous experience. I never want to return to Lexus Pembroke Pines and I would advise people to go elsewhere. I am still stunned by the lack of decency in staff and the lack of professionalism in a company. More

by madison Verified Customer Verified Customer

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Jeremy is always very helpful always trying to help the customer never had any issues customer never had any issues More

by ISABEL2002 Verified Customer Verified Customer

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Very good services and no more time waiting. The Pembroke Pines Lexus is near my home. The Pembroke Pines Lexus is near my home. More

by xiaomao_liu Verified Customer Verified Customer

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The staff were enthusiastic and friendly; I was extremely satisfied. They also cleaned the vehicle for me, and for that, I am very grateful. satisfied. They also cleaned the vehicle for me, and for that, I am very grateful. More

by C56227275 Verified Customer Verified Customer

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Jeremy was very professional and very attentive. Was able to update me on my car when asked. Was able to update me on my car when asked. More

by IZA1415 Verified Customer Verified Customer

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