Jeremy Northrop

If there were 6 stars I'd leave them for these folks :-). I helped my mom purchase a used vehicle a few weeks back and then I started exploring upgrading my own so I have talked to and visited a myriad car d I helped my mom purchase a used vehicle a few weeks back and then I started exploring upgrading my own so I have talked to and visited a myriad car dealers over the past several weeks. There have been horror experiences and some meh experiences, but this one was something else entirely and made me believe that there is still light out there. I am beyond impressed with the quality of cars this dealer has, the immaculate condition they are all brought to inside and out before being offered for purchase, and most of all the incredible team of salespeople and finance people who supported my quest. Starting with the salesperson, Jeremy, who appeared to know every - and I mean every - single feature and detail about every single make and model car we drove, something rare. In addition, he was the first salesperson to actually listen to me and identify my priorities and wants and to dial in into the exact vehicle for me, surprising and delighting me. I went in to test drive an Alfa Romeo Stelvio but felt it wasn't for me, so Jeremy suggested we drive a couple of others (such as the Land Rover Discovery Sport) in the same or similar class and each subsequent vehicle kept honing in on the perfect match until we did find it - a Mercedes-Benz CLA. Throughout the process, he listened to everything I said and that helped him continue to refine the process until we found that perfect car for me. The sales manager, Hesmi, was another breath of fresh air. A true car enthusiast (as well as Jeremy), he took his time to sit down in the Alfa with me and to walk me through all aspects of owning an Alfa from the perspective of an actual owner. He genuinely did everything in his power to dial in the deal to where the cost and the perks of the deal made a compelling package. Finally, the finance manager, Justyna, completed the happy trio by being very clear about the terms of the deal, working tirelessly to get me approved (no small feat) and to protect the new purchase with an extended car warranty at an amazing price for many years of coverage. At all times, I did not feel pressured or rushed but instead felt we were all working together as a team towards the same goal - defining it, refining it, preparing for it and executing it. I know that for my next purchase this is the first place - and I hope the last place - I will visit again to secure my next vehicle. I can highly recommend that you start here as well. :-) More

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Great people, the experience was great, they kept there word. They all work well together. Great communication, I highly recommend them to anyone. Very nice inventory.... word. They all work well together. Great communication, I highly recommend them to anyone. Very nice inventory.... More

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Purchased 2024 Range Rover Sport, previously owned by the dealers owner. Car had 5600 miles and had more paint scuffs on the car than my 2 year old F150. They nearly sent the car with a bad rock chip but I m dealers owner. Car had 5600 miles and had more paint scuffs on the car than my 2 year old F150. They nearly sent the car with a bad rock chip but I made them fix prior to shipment which they did do nicely. The problem was they didn’t advertise these issues and marketed the car like it was brand new - and it was only a few months old. The car came with only one key which they did not mention. I paid extra for enclosed shipping but car arrived on non enclosed truck. Still love the car but just not a great end experience from the dealer. I’m a very transparent person with my business so I expect the same from other businesses and I don’t feel this vehicle was marketed properly. More

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Purchased my car with a tire that was not in its best conditions. Dealer ordered a new tire and replaced it and no costs. Quick installation in and out. conditions. Dealer ordered a new tire and replaced it and no costs. Quick installation in and out. More

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Jeremy was great and fast! Definitely recommend coming to him for your next purchase. The dealership is very nice! Definitely recommend coming to him for your next purchase. The dealership is very nice! More

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The dude did an absolutely fantastic job. Was amazingly helpful and kept up with us even after closing time. Was very polite, friendly, and seems like he has a really kind heart. Completely r Was amazingly helpful and kept up with us even after closing time. Was very polite, friendly, and seems like he has a really kind heart. Completely recommend to anyone for a good experience getting a car 🚘. More

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I rate this dealership a 5/5 excellent customer service got me and in out quick with out an hassle best experience I ever had purchasing a vehicle got me and in out quick with out an hassle best experience I ever had purchasing a vehicle More

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Jeremy was a amazing salesman made he process super easy and the BMW 7 series is a amazing car. and the BMW 7 series is a amazing car. More

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Jeremy was amazing! The customer service was stellar from start to finish. Would totally recommend. The customer service was stellar from start to finish. Would totally recommend. More

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good staff , helpful and patient good staff , helpful and patient good staff , helpful and patient and patient good staff , helpful and patient More

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