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Jeremy Englert

Overview Reviews (327) Inventory (486)

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Jeremy Englert

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Jeremy Englert

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

LETS GO BLUES!

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4.8

327 Reviews

LETS GO BLUES!

Overview Reviews (327) Inventory (486)

4.8

327 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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327 Reviews of Jeremy Englert

August 21, 2024

Dealership Rating

Employee Rating

I was disappointed that there were no loaners when I booked out almost four weeks. I was very disappointed when my car was not even vacuumed. booked out almost four weeks. I was very disappointed when my car was not even vacuumed. More

by NANCYWRAIGHT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robin Berglin, Bryan Wingfield, Matt Gensler, Kersen Cranwill, Rachael Scalf

Helpful 0

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Aug 24, 2024 -

Mike Murphy Ford Inc responded

Thank you, Nancywraight, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience at Mike Murphy Ford. We take our customers’ comments seriously so we hope that you’ll give us a call at (309) 263-2311 so we can understand exactly what went wrong. Thank you for your honest feedback and we hope to hear from you soon.

August 16, 2024

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Employee Rating

Always have done business with Mike Murphy Ford. Great customer service and always treated well. Great customer service and always treated well. More

by janetedwards2318

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Salvati , Mike Allison, retired, Kim Woods

Helpful 0

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Aug 22, 2024 -

Mike Murphy Ford Inc responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 16, 2024

Dealership Rating

Employee Rating

This dealership was very kind to me and worked out a great deal. I left very happy. great deal. I left very happy. More

by Khorse88

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: ANTHONY DAVIS, Jeff Lynch, Levi Smith

Helpful 0

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Aug 22, 2024 -

Mike Murphy Ford Inc responded

Hi, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

July 31, 2024

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Employee Rating

Great service! Very friendly and helpful. Easy to setup an appointment. Prompt & reliable with excellent communication. Very friendly and helpful. Easy to setup an appointment. Prompt & reliable with excellent communication. More

by JENNALISA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Lynch, Brad Barker, Robin Berglin, Bryan Wingfield, Matt Gensler, Rachael Scalf

Helpful 0

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Aug 02, 2024 -

Mike Murphy Ford Inc responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 17, 2024

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Employee Rating

Easy to make appointment with service. After service was completed. Service department fully explained what was repaired on my truck After service was completed. Service department fully explained what was repaired on my truck More

by Ford truck

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kersen Cranwill

Helpful 0

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Jul 18, 2024 -

Mike Murphy Ford Inc responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2024

Dealership Rating

Employee Rating

Always professional and courteous, went above and beyond for me and that is just one of many reasons I will keep going back. for me and that is just one of many reasons I will keep going back. More

by kevin_sidell

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Towle, Mike Murphy, Todd Brekke , Alicia Holden, Levi Smith, Allen Hollan, Matt Gensler, Curt Crozier

Helpful 0

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June 12, 2024

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Very Professional , courteous, and answered all my questions Had car completed in a timely manner. questions Had car completed in a timely manner. More

by GKAK4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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June 04, 2024

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Jeremy always goes above and beyond to get the job done! Thank you to the entire Mike Murphy Team. Thank you to the entire Mike Murphy Team. More

by jpeterson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robin Berglin

Helpful 0

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May 28, 2024

Dealership Rating

Employee Rating

The service was very good and the work was done very quickly and professionally thank you quickly and professionally thank you More

by GILLEDR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 28, 2024

Dealership Rating

Employee Rating

Great customer service from scheduling to check out . Very friendly and very customer friendly . Staff overall great Very friendly and very customer friendly . Staff overall great More

by Jaburk65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robin Berglin

Helpful 0

Report | Print

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