Jeremy DeJesus

BEWARE. SOMEONE AT THIS DEALERSHIP STOLE MY CREDIT CARD AND CHARGED $300 for tolls. I HAD A LOANER FOR TWO DAYS AND NEVER WENT THROUGH A TOLL. DO NOT TRUST T SOMEONE AT THIS DEALERSHIP STOLE MY CREDIT CARD AND CHARGED $300 for tolls. I HAD A LOANER FOR TWO DAYS AND NEVER WENT THROUGH A TOLL. DO NOT TRUST THEM. More

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A nightmare ! DO NOT GO TO THIS SEVICE CENTER! They take on too many cars and are sloppy and will lie to your face…I brought in my Etron on 5/29/2024 for recalls DO NOT GO TO THIS SEVICE CENTER! They take on too many cars and are sloppy and will lie to your face…I brought in my Etron on 5/29/2024 for recalls No issues at all with my car. My advisor Jeremy gave me an estimate of a day to do the recalls. 3 weeks later, communication lacking hardly had any updated when you call he never picks up only voicemail . I go to pickup my car on 6/17/2024 and notice damage to my bumper, luckily I noticed it before I drove off the lot!! Or I am sure they would have Denied It! Also the car had An SOS light on the dashboard. The Manager Amrit instructed me to bring my car-back after the weekend on Monday. My car had so many lights and warnings on the dashboard. Then ,Their system gets hacked and I wasn't able to bring the car back till 7/11, an appointment I made no phone calls from my advisor. On 7/27 I go to pickup my car again! I drive off the lot 10min to starbucks and notice a crack on my windshield!! Of course I return to the dealership, my advisor Jeremy and the Manager Amrit would. Not take responsibility for the crack . My car was at their service center for 2 weeks no damage anywhere on my windshield when I brought it in. They both lied to my face claiming it was a chip no proof. I brought it to a auto glass specialist and they said it was a fracture crack. I left several message to the GM Leo , who never had the respect to call me back.! Worst experience ever! So disappointed with Audi Do yourself a favor and go to any other dealership but Great Neck . More

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My Q3 2018 service is always excellent. My service advisor is always helpful.Helps me understand off my Q3 issues My service advisor is always helpful.Helps me understand off my Q3 issues More

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Excellent customer service. Staff are friendly and Mustafa Karimbaksh is very knowledgeable and excellent advisor. Staff are friendly and Mustafa Karimbaksh is very knowledgeable and excellent advisor. More

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The service department always takes great care of my cars. The service representatives are efficient, prompt & couteous. cars. The service representatives are efficient, prompt & couteous. More

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Service was promptly finished. Comfortable waiting area. Price discussed in advance. Appreciate convenience. Thank you. Comfortable waiting area. Price discussed in advance. Appreciate convenience. Thank you. More

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Exceptional, as usual. thank you Mustafa for great service. will recommend to friend and others. thank you Mustafa for great service. will recommend to friend and others. More

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Customers return because of the people. Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some pr Jeremy is always exceptional. The Customer waiting area can use some attention. It would be good to see some water and snacks. Also, maybe some privacy for calls. More

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Jeremy always is right n top of things. ..Your loaner is always there The time you are told your car is ready ..Your loaner is always there The time you are told your car is ready More

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Professional, expedient, friendly and extremely cooperative. Jeremy is an all pro in addition to being pleasant and efficient cooperative. Jeremy is an all pro in addition to being pleasant and efficient More

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