Jerell Latham

Top notch service and really great customer support. I’m always really pleased and feeling positive after a visit to herb Gordon’s Subaru. I’m always really pleased and feeling positive after a visit to herb Gordon’s Subaru. More

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Honestly, Mr. Prada is better than the other service providers I have encountered since purchasing my New Subaru Premium in 2019. Prada is better than the other service providers I have encountered since purchasing my New Subaru Premium in 2019. More

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From soup to nuts this dealership is wonderful! From purchase to service everyone is professional and eager to explain any questions or concerns you may have. Thank you Herb Gordon Subaru!!! From purchase to service everyone is professional and eager to explain any questions or concerns you may have. Thank you Herb Gordon Subaru!!! More

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Service team is extremely helpful! I’ve had a great experience purchasing and servicing a car here I’ve had a great experience purchasing and servicing a car here More

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Great dealership. There is no pressure to buy. You can just be yourself. The service is outstanding. There is no pressure to buy. You can just be yourself. The service is outstanding. More

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Herb Gordon Subaru goes out of its way to provide excellent customer service. For example, staff once stayed late to help me with a problem and provided a loaner car when it was taking a little longe excellent customer service. For example, staff once stayed late to help me with a problem and provided a loaner car when it was taking a little longer than expected to complete my service. Their prices are also comparable for new tires, which was a surprise to me. I purchased my new tires a few months ago and learned the benefit of purchasing from the dealer. They had much more experience and knowledge about matching the correct tires to my car - an Ascent, which doesn’t yet have a long track record for replacement tires. Overall, I have been incredibly pleased with my interactions. More

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Search no further for excellent car repair service that goes above and beyond expectations. Herb Gordon Subaru in Silver Spring has service teams that not only provide expert technical work on your car but goes above and beyond expectations. Herb Gordon Subaru in Silver Spring has service teams that not only provide expert technical work on your car but go the extra mile to explain details about that work and facilitate its timely completion. For example, recently Service Advisor Rodney Rogers and others on the team servicing my car all worked late one very hot day to finish replacing, balancing and aligning new tires on my car so i wouldn't have to come in a second day. Over the years, other service advisors have painstakingly diagnosed a couple of vexing problems. In short, I find that I trust them and understand what they tell me. Prices seem comparable to what i've paid elsewhere. More

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Another great experience with Vitaliy. Why didn't I find him sooner. He makes Subaru service a pleasure. Why didn't I find him sooner. He makes Subaru service a pleasure. More

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Vitaliy is always straight forward honest. He is a pleasure to deal with. I always feel he has my best interest in mind. He is a pleasure to deal with. I always feel he has my best interest in mind. More

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My service advisor Michael G. & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb Gordon Subaru never fails to take good care of my Subaru. I would recommend this dealership to any Subaru owner. More

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