Jerd Cameron

Positive experience buying a new car with John Goodpaster, who is friendly, professional and helpful during each step of the process.This is the second new car we have purchased with John's great Goodpaster, who is friendly, professional and helpful during each step of the process.This is the second new car we have purchased with John's great help. Ask for him when you visit the dealership! He has many years of experience in his favor. More

Report | Print

This service department is why people hate car dealerships. My vehicle is still under 5 year/60k mile warranty and since they couldn't verify my concern in 30 minutes they charged us $170. When we dealerships. My vehicle is still under 5 year/60k mile warranty and since they couldn't verify my concern in 30 minutes they charged us $170. When we called we tried to schedule to drop our car off on a Saturday so they could look at it during the week. They didn't want us to do that, but instead let my wife schedule a transmission concern for 7:15 in the morning...techs do not get there until 8. Around 8:30 they then tell my wife they can't duplicate the concern and it is $170....First off. I work as a Senior Master technician at a Ford dealership. In no circumstance do we ever charge a customer for a no problem found, let alone for a transmission concern that would still be under 5 years 60k factory powertrain warranty. Not only that they said there was "no codes present"....Incase the technician and service manger don't know transmission codes are rare due to the fault has to be seen twice in consecutive drive cycles. Did they clear adaptive tables for the transmission or reset KAM to see if the transmission strategy was trying to cover up and issue "which they will" Nope they blamed it on snow tires....what a joke.... If this is how ED Martin does business then I will never come back. More

Report | Print

Very friendly, knew what I needed and had most of the process done before I even showed up. process done before I even showed up. More

Report | Print

I had an issue and Jerd went above to correct it and was very responsive to all my inquiries. very responsive to all my inquiries. More

Report | Print

Ed Martin Toyota Noblesville always takes care of my problems. Rather is routine maintenance or repairs. They are always fast friendly and professional. Eric Hickerson is my new service manager he is n problems. Rather is routine maintenance or repairs. They are always fast friendly and professional. Eric Hickerson is my new service manager he is newer but he did a great job with communications and following through with all service work performed. My service advisor Brianna Sumner is no longer with Ed Martin and Eric has picked up where she left off. Again Ed Martin has always taken care of any of my issues. I have purchased nine vehicles from Ed Martin and they are the only car dealer that I will deal with and Toyota is the only manufacturer that I will buy at this time. I’ve run into several situations where tires, brake or other issues were wrong from the manufacture that was not Ed Martin’s fault and they’ve always taken care of these issues. I will only purchase, have services and repairs From Ed Martin Toyota Noblesville. Sales, service, service manager, sales manager and finance manager top notch. More

Report | Print

Mark and his team are always very accommodating to work with. They are far and above any other Toyota dealer in town. Matt A with. They are far and above any other Toyota dealer in town. Matt A More

Report | Print

Xavier was very professional and clear during the signing of the contracts. I had a very odd transaction, but he kept calm and helped me understand all the paperwork.-Josiah of the contracts. I had a very odd transaction, but he kept calm and helped me understand all the paperwork.-Josiah More

Report | Print

Excellent and professional relationship. They kept me informed about the progress of my car and time frame. They kept me informed about the progress of my car and time frame. More

Report | Print

Brianna Brown has been the best service advisor for me! She always went above and beyond for my needs. When things went wrong on a set of tires out of her control she took care of it. Tires came in wrong a She always went above and beyond for my needs. When things went wrong on a set of tires out of her control she took care of it. Tires came in wrong and she got the correct tires and took care of the price difference of several hundred dollars. Another time issues on service work where lug nuts and studs broke and she took care of cost for my extra long wait and unexpected issues. She always gets it right and goes above and beyond. Thank you Brianna. I been a satisfied customer for ten years and 8 vehicles at Ed Martin Toyota. Great service, sales and management! More

Report | Print

I contacted Mark regarding mechanical related and warranty questions about my pre-owned 2019 Rav4. Mark replied promptly and was extremely helpful. He was very knowledgeable about the particular issu warranty questions about my pre-owned 2019 Rav4. Mark replied promptly and was extremely helpful. He was very knowledgeable about the particular issues I was inquiring about and did a great job making recommendations. Mark has an easy going and pleasant demeanor and took the time to ensure that I was a satisfied customer. At no time did I feel rushed. He treated me as a valued customer. That's rare today. Thanks for your help Mark! More

Report | Print