Jeramie Diaz
Jeramie Diaz at Diamond Chevrolet of San Bernardino
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Jeramie Diaz

Sales Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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3.9
35 Reviews
3.9

35 Reviews

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35 Reviews of Jeramie Diaz

May 01, 2025

Dealership Rating
Employee Rating

Grossly overcharged for mounting and ballanceing of tires that were already over priced. Shop around More

by Apsweeping
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

April 30, 2025

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I made an appointment two days earlier to get my 12 volt battery replaced. Specifically asked to make sure that they had the battery inventory. I showed for my 9:00 am appointment and checked in. While wait More

by FRED.COPPI
Service Price Transparency
Workmanship
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Recommend Dealer
No

April 26, 2025

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Muy conveniente muy amables cerca de mi casa apoyar a la ciudad dando probecho y para apoyar a la ciudad de san bernardino ,muchas gracias diamond san bernardino More

by TONYR4240
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Max Moreno

Apr 26, 2025

Diamond Chevrolet of San Bernardino responded

¡Gracias por tu excelente reseña, Tony! Nos alegra saber que encontraste conveniente nuestra ubicación y que nuestro equipo fue amable contigo. En Diamond Chevrolet de San Bernardino, nos esforzamos por servir a nuestra comunidad y ofrecer un gran servicio. ¡Esperamos verte de nuevo pronto! Mejor, Israel Mora (909) 883-8833

April 26, 2025

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The service advisor was beyond. The staff were so professional and very decent. This place has always have a good reputation More

by Naeledward
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Max Moreno

Apr 26, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We appreciate your kind words about our service advisor and staff at Diamond Chevrolet of San Bernardino. It's great to hear that you had a positive experience and that our reputation meets your expectations. We look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

April 23, 2025

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Good service. No complaints on this appointment. Everything went good. Thank you for great customer service More

by David
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2025

Diamond Chevrolet of San Bernardino responded

Thank you so much, David, for your kind words! We're thrilled to hear that you had a positive experience with us at Diamond Chevrolet of San Bernardino. We appreciate your feedback and look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

April 17, 2025

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I had excellent friendly service. The waiting room was comfortable. Short waiting time for recall repair. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Moreno

Apr 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Mary! We’re thrilled to hear that you had an excellent experience with friendly service at Diamond Chevrolet of San Bernardino. It's great to know you found our waiting room comfortable and that your recall repair was completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

April 17, 2025

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Employee Rating

Diamond chevrolet always makes time,and space on their busy schedule , To get my truck in to be serviced, and was quick to fix my recall when i received it. I'm a older gentleman and have bought 5 differ More

by Another Happy Customer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Kubo, Karl Bomar, Duc Nguyen, Max Moreno , Mrs.Paula Garcia is always a true blessing, when behind the counter.

Apr 18, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We appreciate your loyalty to Diamond Chevrolet of San Bernardino over the years and are delighted to hear that we’ve consistently met your service needs. It’s our priority to ensure our customers, like you, have a smooth experience with service and recalls. We look forward to seeing you again for your next vehicle needs! Best, Israel Mora (909) 883-8833

April 17, 2025

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Very bad service from advisor and manager team. I took my truck because was leaking water they charge 1,200.00 dollar and my car still leaking saying that they change some water hoses but I don't s More

by JULIOGAMARRO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Max Moreno

Apr 19, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Julio. I understand your frustration regarding the ongoing issue with your truck and the communication you received from our team at Diamond Chevrolet of San Bernardino. I appreciate your feedback and take your concerns seriously. Please reach out to me directly so I can discuss this with you further. Your satisfaction is important to us. Best, Israel Mora (909) 883-8833

April 17, 2025

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Employee Rating

After arrived for pick up made me wait 35 min nobody in front descktohelp me More

by cortezjhovany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Max Moreno

Apr 19, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand that waiting 35 minutes without assistance is frustrating, and I appreciate you bringing this to our attention. Please feel free to contact me directly at your convenience so I discuss this with you further and learn more about your experience. Your experience is important to us, and we strive to ensure every customer receives prompt support. Best, Israel Mora (909) 883-8833

April 11, 2025

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Employee Rating

Customer Service was Great they were very helpful. Made my visit easy and took care of my issue. More

by JOE_ANABELIVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Moreno

Apr 12, 2025

Diamond Chevrolet of San Bernardino responded

Thank you, Joe, for your kind words! We're thrilled to hear that our team at Diamond Chevrolet of San Bernardino provided you with great customer service and helped make your visit easy. We truly appreciate your feedback and look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

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