Jerame Jones
Jerame Jones at Leith Volkswagen of Cary
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Jerame Jones

General Manager

Leith Volkswagen of Cary

2300 Auto Park Blvd
Cary, NC 27511

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4.1
21 Reviews
4.1

21 Reviews

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21 Reviews of Jerame Jones

July 31, 2024

Dealership Rating
Employee Rating

I recently had the pleasure of purchasing a VW GTI from Christy, and I couldn't be more impressed with the exceptional service I received. From the moment I stepped into the dealership, Christy made the en More

by seher3d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christy Suh , Menna Badr

Jul 31, 2024

Leith Volkswagen of Cary responded

Thank you for sharing your wonderful experience with Christy and the team at Leith Volkswagen of Cary! We're delighted to hear that her honesty, transparency, and professionalism made your Volkswagen GTI purchase smooth and enjoyable. Enjoy every moment in your new car!

June 21, 2023

Dealership Rating
Employee Rating

Do not trust this dealer! They do not stand behind their products! I had a 5 year warranty on a car and called service to schedule an appointment two weeks before my warranty More

by Atlas
Recommend Dealer
No
Jun 22, 2023

Leith Volkswagen of Cary responded

I apologize for the way you feel about the situation. It's important to note that the factory warranty is determined by the manufacturer and not the dealer. Unfortunately, once the warranty period has expired, any warranty repairs are no longer covered. Assuming that we can bend or break these rules would be an incorrect assumption. When a car is no longer under warranty, the responsibility for repairs falls on the customer. Goodwill gestures are typically offered by dealers to maintain good relationships with their customers. However, since you have never visited our store for sales or service, we are unable to provide such goodwill in this case. Please understand that you have only been to our dealership once for a no-cost warranty repair. I apologize for the timing of this issue so close to your warranty expiration, but I must clarify that your accusation of deliberately scheduling your appointment after the warranty expired is unfounded and without any benefit to anyone involved. However, in an effort to assist you, I am pleased to offer a significant discount on the service. I hope this concession will be of help to you. Sincerely, Jerame Jones General Manager

April 07, 2023

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Employee Rating

I was treated with respect throughout the entire car-buying process. Friendly folks, gorgeous cars, service and sales in the same location- I’m a big fan! More

by KT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Tillman , Jim Cochran, Jackson McCutchen

Apr 18, 2023

Leith Volkswagen of Cary responded

Your feedback makes our day! Thank you for choosing Leith Volkswagen of Cary.

March 26, 2023

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Employee Rating

We were looking for a certain vehicle and they were able to locate what we wanted. The salesman kept us informed and the purchase was very easy. More

by BaN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Faisal Najeeb

Mar 27, 2023

Leith Volkswagen of Cary responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Leith Volkswagen of Cary team. Drive safely, and we hope to see you back again down the road!

November 22, 2022

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Employee Rating

Johnathan and the whole staff did a great job! The process was fast and easy. I would definitely buy from them again. More

by Bret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Primm, Jonathan Tillman

Nov 22, 2022

Leith Volkswagen of Cary responded

Bret, we are pleased to hear that Johnathan and the team provided you with a seamless experience. Thank you for trusting Leith Volkswagen of Cary with such an important purchase!

April 06, 2022

Dealership Rating
Employee Rating

Christy was extremely helpful and patient. She also followed up well. Her team helped us with a title question and advised us correctly. More

by Sjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christy Suh , Abdul Yasin

Apr 06, 2022

Sjohnson responded

Thank you

Apr 06, 2022

Leith Volkswagen of Cary responded

We are thrilled that you had such a positive experience with Christy and the team! Thank you for choosing Leith Volkswagen of Cary and for stopping by to share a review. Drive safely until we see you again!

March 30, 2022

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Employee Rating

Great group of people Upfront and honest Kept me informed through the process and we’re flexible providing options Jonathan was exceptionally helpful More

by mvargascortes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Tillman, Faisal Najeeb , Utsav Bhattarai, Abdul Yasin

Mar 30, 2022

Leith Volkswagen of Cary responded

It was our pleasure to serve you! Thank you for your kind words and for mentioning Jonathan's great work - we'll certainly pass the compliments along. Drive safe - and we hope to see you again down the line! - the Leith Volkswagen of Cary team

August 21, 2021

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Employee Rating

I just bought a new car from Leith VW and Jonathan was FANTASTIC! He made the entire experience more enjoyable and went out of his way to help before/during/and even after the final sale. I’m truly gratef More

by Charlotte C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Tillman , Jimmy Kamara, Steve Weinberg, Abdul Yasin

Aug 23, 2021

Leith Volkswagen of Cary responded

Congratulations on your new car, Charlotte! We are delighted that Jonathan took such top-notch care of you throughout the purchase process. Thank you for coming to Leith Volkswagen of Cary!

July 08, 2021

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Employee Rating

All the staff we worked with were very kind and respectful. We were able to find a great vehicle for our daughter, along with a reasonably priced warranty. More

by gstetler7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Primm, Jonathan Tillman , DeVuan Hamilton, Marc Jacobs

Jul 08, 2021

Leith Volkswagen of Cary responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Leith Volkswagen of Cary, and we will certainly pass along your kind words. We hope that your daughter continues to enjoy her new vehicle!

March 26, 2021

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Employee Rating

Steve did an amazing job helping me with my very first brand-new vehicle purchase! He listened to what my needs were, and picked out the perfect Atlas that will be great for my family and I. Steve is kn More

by groome_jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darien Artis, Jim Cochran, Steve Weinberg

Mar 26, 2021

Leith Volkswagen of Cary responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Steve went above and beyond to assist with your purchase. Drive safely in your new Volkswagen Atlas, and congratulations! We hope to see you again at Leith Volkswagen of Cary!

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