Jens Albrecht

It was a helpful team to guide me to the transition of my first electric vehicle. first electric vehicle. More

by T.K. Verified Customer Verified Customer

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I knew up front my leasing experience at Wellesley VW was going to be complicated as I'm permanently disabled with complete loss of sensation in my legs and feet. This meant that adaptive assistive equipment going to be complicated as I'm permanently disabled with complete loss of sensation in my legs and feet. This meant that adaptive assistive equipment would have to be installed in my ID.4 before I would even be able to drive it, and with a third party installing the hand controls for braking and acceleration I was concerned that this would all come together. But Jens Albrecht took on the challenge, calmed my nerves, and put together an incredible plan. Jens was respectful, forthright, incredibly knowledgeable about my situation, and everything came together down to transferring my HP license plates. He was thorough in his explanation of the lease, and while we waited for the appointment for the driving controls installation, he invested an enormous amount of his time driving the car to make sure I understood all of the controls in real time. Even in post-lease signing, Jens has maintained regular communication with me. I'm so grateful for Jens' commitment to me. More

by rsolomon Verified Customer Verified Customer

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I knew up front my leasing experience at Wellesley VW was going to be complicated as I'm permanently disabled with complete loss of sensation in my legs and feet. This meant that adaptive assistive equipment going to be complicated as I'm permanently disabled with complete loss of sensation in my legs and feet. This meant that adaptive assistive equipment would have to be installed in my ID.4 before I would even be able to drive it, and with a third party installing the hand controls for braking and acceleration I was concerned that this would all come together. But Jens Albrecht took on the challenge, calmed my nerves, and put together an incredible plan. Jens was respectful, forthright, incredibly knowledgeable about my situation, and everything came together down to transferring my HP license plates. He was thorough in his explanation of the lease, and while we waited for the appointment for the driving controls installation, he invested an enormous amount of his time driving the car to make sure I understood all of the controls in real time. Even in post-lease signing, Jens has maintained regular communication with me. I'm so grateful for Jens' commitment to me. More

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Had a great experience working with Jens! I would recommend anyone considering a new or used car to visit VW Volkwagen. I would recommend anyone considering a new or used car to visit VW Volkwagen. More

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Overall very professional and great experience and we are enjoying it the new ride. Thanks are enjoying it the new ride. Thanks More

by patloveda Verified Customer Verified Customer

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We had a fantastic experience at Wellesley VW! Our car broke down unexpectedly and we needed to find a replacement fast. Jens made our experience smooth, clear, and fast. Couldn't recommend highly Our car broke down unexpectedly and we needed to find a replacement fast. Jens made our experience smooth, clear, and fast. Couldn't recommend highly enough! More

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Jens and team made the leasing experience extremely easy and helped us get into our new car in short order. Overall a great experience. and helped us get into our new car in short order. Overall a great experience. More

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I really enjoyed buying my car here. it was excellent. I would recommend Wellesley Volkswagen. it was excellent. I would recommend Wellesley Volkswagen. More

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vw associate drew ricci gets me in and out quickly--my car is cleaner than when I brought it in--the workmis done right the first time!!!! car is cleaner than when I brought it in--the workmis done right the first time!!!! More

by ATLNTSX5 Verified Customer Verified Customer

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I had a fantastic experience! The customer service was excellent, and Jen, my sales rep, was both professional and knowledgeable. A friend of mine recommended Jen, as they had a g The customer service was excellent, and Jen, my sales rep, was both professional and knowledgeable. A friend of mine recommended Jen, as they had a great experience with her as well More

by blueangels1893 Verified Customer Verified Customer

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