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Jenny Scott
Jenny Scott at Zeigler Subaru of Lafayette
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Jenny Scott

Certified Service Advisor

Zeigler Subaru of Lafayette

1600 S Creasy Ln
Lafayette, IN 47905

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4.9
494 Reviews
4.9

494 Reviews

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494 Reviews of Jenny Scott

April 12, 2023

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Employee Rating

My car is still having issues & I can't miss any more work. Been in the shop twice. They also replaced items that did nit need replaced bc they were new when i got the car. The key fob started messing up More

by TDRAGOO06
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Matthew Spence

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March 23, 2023

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Great customer service. Went above and beyond to make sure our vehicle was serviced and gave my wife flexibility by providing a loaner vehicle to help her tend to our newbor More

by trentfletcher13
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Recommend Dealer
Yes
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Mar 26, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

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The service department is very good at servicing my car each time it has needed it More

by ljdeplanty
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Recommend Dealer
Yes
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Mar 26, 2023

Zeigler Subaru of Lafayette responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

March 13, 2023

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the woman that checked me in was so kind. they were understaffed and she was very welcoming even thought she was stressed. More

by jophillips18
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Recommend Dealer
Yes
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Mar 16, 2023

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2023

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The service department seems to always do their best to address issues in the most timely and efficient manner. More

by advoarmy
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Recommend Dealer
Yes
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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 08, 2023

advoarmy responded

The only issue is the rattle is still there and i was going to let Jenny know when we bring it in for service next week. Jenny is geat to work with and is a true asset to your team.

February 26, 2023

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I took the car in for a rattling noise on the front left side of our outback. The dealer did some work but it still has the same rattling noise. More

by advoarmy
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Recommend Dealer
Yes
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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

February 26, 2023

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They got our vehicle out ahead of the promised time and our service advisor Jenny was great! Thank You!! More

by bill.c4466
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Recommend Dealer
Yes
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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2023

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Service went well, no problems. Only challenges is some parts needed for recall work are on extended back order. More

by TRUNGE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karalee Sollars, Kenzie Hughes

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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 28, 2023

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Employee Rating

good g g g g g g g g g g g g g g g More

by larsar.swartz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 22, 2023

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Service was great and professional i will recommend it to anyone for a truly great experience More

by richardrankins23
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Recommend Dealer
Yes
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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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