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Jenny Scott
Jenny Scott at Zeigler Subaru of Lafayette
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Jenny Scott

Certified Service Advisor

Zeigler Subaru of Lafayette

1600 S Creasy Ln
Lafayette, IN 47905

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496 Reviews
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496 Reviews

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496 Reviews of Jenny Scott

March 25, 2025

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The associates are always welcoming, efficient, and knowledgeable! I appreciate their consideration of my time. More

by PATRICIASWAILS
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Recommend Dealer
Yes

Other Employees Tagged: Carra Baker, Rich Gannon, Nicole Garrett, Karson Kyhnell, Sophie DeWitt, Orlondo Lowry

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Mar 26, 2025

Zeigler Subaru of Lafayette responded

Patricia, thank you for your kind words! We're delighted to hear that our team at Zeigler Subaru of Lafayette made a positive impression. We look forward to serving you again in the future!

March 22, 2025

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Employee Rating

I was in and out in 30 minutes. They are very attentive to details about what I wanted for my vehicle. More

by LAUSCHPHOTO
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carra Baker, Rich Gannon, Nicole Garrett, Karson Kyhnell, Orlondo Lowry

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Mar 25, 2025

Zeigler Subaru of Lafayette responded

We're delighted to hear that our team at Zeigler Subaru of Lafayette was able to provide you with such efficient and attentive service. Thank you for choosing us!

April 12, 2023

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Employee Rating

My car is still having issues & I can't miss any more work. Been in the shop twice. They also replaced items that did nit need replaced bc they were new when i got the car. The key fob started messing up More

by TDRAGOO06
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Spence

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March 23, 2023

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The service department is very good at servicing my car each time it has needed it More

by ljdeplanty
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Recommend Dealer
Yes
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Mar 26, 2023

Zeigler Subaru of Lafayette responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

March 23, 2023

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Great customer service. Went above and beyond to make sure our vehicle was serviced and gave my wife flexibility by providing a loaner vehicle to help her tend to our newbor More

by trentfletcher13
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Recommend Dealer
Yes
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Mar 26, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 13, 2023

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the woman that checked me in was so kind. they were understaffed and she was very welcoming even thought she was stressed. More

by jophillips18
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Recommend Dealer
Yes
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Mar 16, 2023

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2023

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The service department seems to always do their best to address issues in the most timely and efficient manner. More

by advoarmy
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 08, 2023

advoarmy responded

The only issue is the rattle is still there and i was going to let Jenny know when we bring it in for service next week. Jenny is geat to work with and is a true asset to your team.

February 27, 2023

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They got our vehicle out ahead of the promised time and our service advisor Jenny was great! Thank You!! More

by bill.c4466
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Recommend Dealer
Yes
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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2023

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Employee Rating

I took the car in for a rattling noise on the front left side of our outback. The dealer did some work but it still has the same rattling noise. More

by advoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.

February 09, 2023

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Employee Rating

Service went well, no problems. Only challenges is some parts needed for recall work are on extended back order. More

by TRUNGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karalee Sollars , Kenzie Hughes

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Mar 08, 2023

Zeigler Subaru of Lafayette responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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