Jennifer Tucker
Jennifer Tucker at Priority Honda Roanoke
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Jennifer Tucker

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.8
115 Reviews
4.8

115 Reviews

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115 Reviews of Jennifer Tucker

June 26, 2024

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Employee Rating

Priority Honda has always been excellent in providing great service for my automobiles and I will try to continue to use them for all my auto service. More

by KEN.MARTIN0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Ross, Michael Rollins, Adam Garst , Steve Baker

Jun 26, 2024

Priority Honda Roanoke responded

Hi Ken: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

June 25, 2024

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Very helpful and co-operative. Even including promplty respond to the query. Appreciate. Thank you. More

by hethir78
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

June 24, 2024

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I love the car that I purchased, however when needing service I do not recommend their service department. There are lengthy waits and my problems have not been resolved. More

by smlboss337
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Michael Rollins

Jun 24, 2024

Priority Honda Roanoke responded

Hello, Unfortunately, we believe your visit with us was impacted by the current nationwide software outage. We hope you will understand this is not specific to our location and is affecting dealerships across the country. We’d like to extend our apologies for any inconvenience this may have caused you and have included our contact information below in hopes you will be open to allowing us to assist with your service needs in the future. Thank you, Julie Felix General Sales Manager JulieFelix@lithia.com

June 22, 2024

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Priority roanoke is great at maintaining my car, customer service is top tier and I appreciate everyone working there! More

by cheen
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Recommend Dealer
Yes
Jun 24, 2024

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

June 21, 2024

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My first experience with this dealer and it was fantastic. Everything was explained to me. The car was ready early and the repair cost was lower than the estimate. I was thrilled as I have just mov More

by Colby
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Recommend Dealer
Yes
Jun 22, 2024

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 20, 2024

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Jennifer was very good with the information and the way it was presented to me and service was excellent More

by Jcreasy1128
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Recommend Dealer
Yes
Jun 22, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Neal Young NealYoung@lithia.com

June 18, 2024

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I go to Priority Honda for routine maintenance and inspections. I had brought my CR-V in due to unusual noises. Diagnosis and repair was quick. Jennifer was attentive and communicated my car's issues More

by Emily S
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joanne

Jun 19, 2024

Priority Honda Roanoke responded

Emily, Thank you for taking the time to share your thoughts on working with Jennifer and our service team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

June 18, 2024

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Quedé muy satisfecho por la amabilidad, y profesionalidad con que me trataron. Además siempre cumplieron con el horario estipulado. Gracias por tan buen servicio More

by DRamirez
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jerome Mosser

Jun 19, 2024

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

June 18, 2024

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I brought my honda element in the Honda dealership to get an oil change. My wheels all had lug nuts. My passenger side was missing a lug. The wheel had the tech finger prints all over the wheel. All or the More

by RAKES.TIMOTHY
Service Price Transparency
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Recommend Dealer
No
Jun 22, 2024

Priority Honda Roanoke responded

Timothy, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Neal Young NealYoung@lithia.com

June 18, 2024

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Fast and efficient very friendly workers I always looks for to go by there very reliable clean environment More

by patriciaking300
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2024

Priority Honda Roanoke responded

Patricia, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

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