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Jennifer Tucker
Jennifer Tucker at Priority Honda Roanoke
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Jennifer Tucker

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.8
220 Reviews
4.8

220 Reviews

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220 Reviews of Jennifer Tucker

September 26, 2024

Dealership Rating
Employee Rating

Dealership in general does not follow up on customer commitments. Experienced this with sales and service depts. More

by CLEITAO954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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September 26, 2024

Dealership Rating
Employee Rating

Wish this dealership offered the free car wash after service like Rick Woodson Honda (previous dealership) did! More

by MELISSATINSLEY29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

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Sep 26, 2024

Priority Honda Roanoke responded

Thank you for the 5 star rating. We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 26, 2024

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Employee Rating

The staff is super friendly and amazing. We purchased our car 2 years ago and take it for maintenance. The staff is really knowledgeable. Thank you for always being amazing. More

by brittanyb89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quinn Forrester, Ryan Pimlott, Adam Garst, Taylor Stump, Daniel Strickler

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Sep 27, 2024

Priority Honda Roanoke responded

Hi Brittany: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Priority Honda Roanoke to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

Dealership Rating
Employee Rating

I wish I could wait there for inspections and oil changes. Good people and service. More

by PATTISKEENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Dunn, Adam Garst, Daniel Strickler

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Sep 26, 2024

Priority Honda Roanoke responded

Thank you for the 5 star review! We sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

Dealership Rating
Employee Rating

They are always friendly and very accommodating. We love ours Honda and support. Thank you More

by WAHOOZ_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst

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Sep 26, 2024

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. We appreciate your business and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

September 25, 2024

Dealership Rating
Employee Rating

Always fast and friendly service! ! Best place to buy a car and get your service done! More

by Codeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Taylor Stump, Daniel Strickler , Calysta Harp

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Sep 26, 2024

Priority Honda Roanoke responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Neal Young NealYoung@lithia.com

September 24, 2024

Dealership Rating
Employee Rating

Professional & efficient service. Friendly & kind. Use of technology to communicate made it easy to be at work & communicate with Priority More

by DEBKEARNEY61
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Taylor Stump, Daniel Strickler

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Sep 24, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Neal Young NealYoung@lithia.com

September 23, 2024

Dealership Rating
Employee Rating

All persons involved were very pleasant and professional. Work performed was excellent and explanations were clear and understandable. More

by CHCOX77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Taylor Stump, Daniel Strickler

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Sep 24, 2024

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Neal Young NealYoung@lithia.com

September 23, 2024

Dealership Rating
Employee Rating

Jennifer is always very helpful and she is very good at explaining any question you may have. More

by PHATDADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamal Robinson, Adam Garst, Taylor Stump, Daniel Strickler

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Sep 23, 2024

Priority Honda Roanoke responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

September 21, 2024

Dealership Rating
Employee Rating

No problems at all. I do wish they still washed your car when service is done there. I spent over $1,000…a clean car when picked up would have been appreciated! More

by THEWILFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Garst, Taylor Stump, Daniel Strickler

Report | Print
Sep 22, 2024

Priority Honda Roanoke responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Neal Young NealYoung@lithia.com

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