Jennifer Townsend

We had a great experience working with Jennifer Townsend at Roswell Infiniti. She was so nice and made buying a car so easy! at Roswell Infiniti. She was so nice and made buying a car so easy! More

Report | Print

Overpriced, very high fees ($800 doc fee, 200 ETR), dealer add-ons (reject as much as you can). I looked at one of QX80, did not buy because it was overpriced (that location has its costs). People were dealer add-ons (reject as much as you can). I looked at one of QX80, did not buy because it was overpriced (that location has its costs). People were nice, responsive, typical dealership mambo jumbo - we are family, we take care of you and so on. At the end of the day clients pay (inflated pricing) for that fancy office and whatever luxe experience they provide. One price policy (again, inflated pseudo market based pricing) will not let them change the list price (on used cars) but they will work a bit with you on your trade-in. I think the score could be strong 3.5 out of 10. More

Report | Print

Jennifer is the true embodiment of customer service. Everyone at the dealership was very friendly and helpful. It was without question the easiest car by an experience we have ever had. Everyone at the dealership was very friendly and helpful. It was without question the easiest car by an experience we have ever had. More

Report | Print

Very pleasant environment. Everyone that we interacted with was friendly and helpful. We didn’t feel rushed in making our decision to purchase a Q60 Infiniti. Best experience Everyone that we interacted with was friendly and helpful. We didn’t feel rushed in making our decision to purchase a Q60 Infiniti. Best experience in purchasing a car that we have had. More

Report | Print

Customer service was out of this world. Jennifer was an amazing sales person. Liked them! Jennifer was an amazing sales person. Liked them! More

Report | Print

The follow up is very disappointing and lack luster, please don't br fooled by previous reviews. Customer service should be any companies best attribute. No customer wants to be left in the wind after y please don't br fooled by previous reviews. Customer service should be any companies best attribute. No customer wants to be left in the wind after you've ran there credit it's unacceptable More

Report | Print

Found sales, service, and financing associates to be friendly, honest, knowledgeable, efficient, and customer-focused. friendly, honest, knowledgeable, efficient, and customer-focused. More

Report | Print

Jennifer and the team at Roswell Infiniti were great to work with and made the process easy! Very professional and delivered on their word. work with and made the process easy! Very professional and delivered on their word. More

Report | Print

This being my wife and I second Infiniti, Jennifer Townsend of Roswell Infiniti was AMAZING!!!!! She, her manager and Matt the finance guy went over and beyond for us! Treated us like we mattered. We Townsend of Roswell Infiniti was AMAZING!!!!! She, her manager and Matt the finance guy went over and beyond for us! Treated us like we mattered. We told them what we wanted and they DELIVERED. They listen and addressed our concerns and any issues that we encountered. They were so understanding and didn’t turn their backs on us. Wasn’t pushy or trying to upsell products, services, etc. Thanks to you all again for all your hard work and getting us what we wanted. Give them a try! They can do the same for you. We definitely will refer people to this dealership. Love being in the Infiniti family! :-) More

Report | Print

Dealership friendly and welcoming. Reviewed inventory online which made decision much easier and the car I wanted was exactly as listed. No surprises. Reviewed inventory online which made decision much easier and the car I wanted was exactly as listed. No surprises. More

Report | Print