Jennifer Standish
Jennifer Standish at Jerry's Toyota
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Jennifer Standish

Warranty Admin

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

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4.1
27 Reviews

Jennifer has been in the auto industry since 2004 and at Jerry's since 2011. Hobbies & Interests include family, movies, and friends.

4.1

27 Reviews

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27 Reviews of Jennifer Standish

July 25, 2024

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Employee Rating

They took there sweet xxx time to complete the work that had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer More

by Bmoresportsfan60
Service Price Transparency
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Recommend Dealer
No
Jul 26, 2024

Jerry's Toyota responded

Thank you for providing your feedback, we are sad to hear that you had an unpleasant experience with Jerry's Toyota. We will provide this review to management. If you would like to discuss this issue further please do not hesitate to contact mattb@jerrysautogroup.com.

October 19, 2023

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Excellent services. Job well done. I would recommend love one to go to Jerry toyota.Hope they will keep the services More

by bayedieye1975
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Recommend Dealer
Yes

Other Employees Tagged: Yolanda Daughtry

Oct 22, 2023

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively! We look forward to seeing you on your next service visit!

October 13, 2023

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Did a great job. Didn't have an appointment but checked out my tire light situation and did an inspection on rest of vehicle as well. More

by terrysat
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2023

Jerry's Toyota responded

Thank you for providing a wonderful review on your experience with us!

September 06, 2023

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I am pretty much neutral in judgment. I have always been taken care of when I'm there. Occasionally there have been unexpected charges but I'm pleased. More

by celahn57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Sering

Sep 07, 2023

Jerry's Toyota responded

Thank you for providing feedback on your experience with us! We will see you on your vehicle's next visit.

July 13, 2023

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Employee Rating

Took my car for a maintenance check nothing wrong, gave me my car back check engine light was on they try to make seem as if I bought it to them like. Then admit later that it came on during the service. S More

by evelena4
Service Price Transparency
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Service Time
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Recommend Dealer
No
Jul 13, 2023

evelena4 responded

Waited for my car for 7 hours for them the xx me with about 450.00 additional services to fix the check engine light. Took my check to Auto Zone they put the diagnostic into my car the light went off.

Jul 14, 2023

Jerry's Toyota responded

We apologize your experience has warranted this review. We have brought this to the attention of our management team. If you would like to discuss your experience further, please email our Service Director Jessica Montoya at jmontoya@jerrysautogroup.com or call 410-661-5700. Thank you.

June 17, 2023

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The service team were very prompt and professional. Jennifer was very helpful and addressed all my concerns. More

by K. Tan
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Service Communication
Recommend Dealer
Yes
Jun 20, 2023

Jerry's Toyota responded

Thank you for taking the time to provide such a wonderful review of your experience with us!

May 27, 2023

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Employee Rating

Was told that I did not have an appointment when I did . My appointment was at 10 am it was 940 am More

by Paul
Service Price Transparency
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Service Time
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Recommend Dealer
No
May 29, 2023

Jerry's Toyota responded

Thank you for providing feedback of your experience. We will provide this concern to our management team for their attention.

April 28, 2023

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Employee Rating

Dealership was clean and comfortable. The staff were professional and provide the information required to make repair decisions. More

by Chuck
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 30, 2023

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

January 18, 2023

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100% satisfied. ...squeeze me in same day to get service with no hesitation,and very comfortable waiting area. More

by tonymaggsr1
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Recommend Dealer
Yes
Jan 19, 2023

Jerry's Toyota responded

We are so happy to hear how wonderful your experience with us was. Thank you for choosing Jerry's and we look forward to seeing you on your next service visit!

December 06, 2022

Dealership Rating
Employee Rating

Check in for repair was quick and efficient. Car was ready when promised. Waiting time was 2 hours for 40k service. More

by Sgbruck520
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 07, 2022

Jerry's Toyota responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s!

1

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