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Jennifer Perry
Jennifer Perry at Ira Lexus Danvers
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Jennifer Perry

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Jennifer Perry

November 11, 2024

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Employee Rating

Great service! Responsive to my concerns and needs. I had an issue that needed immediate attention and they took me right in. More

by Richard Maggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Terenzi

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Nov 13, 2024

Ira Lexus Danvers responded

Hello Richard, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

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Employee Rating

Great service. Jennifer Perry is amazing. Very efficient and professional. Always a pleasure to see her. More

by brianriley6611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

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Employee Rating

The staff was friendly, the facility was clean, and the wait time was minimum. Great experience! More

by Jenngbean
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gray

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Nov 04, 2024

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 22, 2024

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Employee Rating

Jennifer is the best Service Manager in the world and IRA Lexus in Danvers, MA is the best IRA Lexus to go to for all your service needs!!! More

by Elvinalarcon110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2024

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

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Employee Rating

Responsive Polite and Accommodating. Courteous. Service rep always helpful. . Work done in a timely way. More

by epherman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

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Top tier service and professionalism. I was kept up to date throughout my entire visit.. More

by Jeanmcgonagle143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2024

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

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Employee Rating

Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great More

by Khampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willy Moy, Cassidy An, Brendan Deangelis, Dennis Pellegrino

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Sep 13, 2024

Ira Lexus Danvers responded

Khampa, Please reach out to our service management team for more detailed information regarding your concerns. Rick Chase, Service Director, rchase@group1auto.com 978-739-8619. Thank you, Willy Moy General Manager

September 06, 2024

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Employee Rating

Great service as always . Everyone I deal with is great , especially Jen in the service department More

by saramaziarz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Carchedi, Larry Herman

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Sep 09, 2024

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2024

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Employee Rating

Exceptional service, friendly and knowledgeable staff! Jennifer took very good care of me and gave valuable advice. More

by Lindacalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Deangelis, Thomas Middleton, Larry Herman

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Sep 02, 2024

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be supportive during your experience here at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

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Employee Rating

Honest dealer, Jennifer Perry best service manager in Danvers MA. Repairs always quality, even hard to fix ones like finding air bleed from tire rim edge. More

by d2burque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2024

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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