Jennifer Mickey

After picking up our car which was in service for 2 weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t c weeks, Michael Cabrera was oblivious whoever left and stored filthy Land Rover car mats and a sun visor in the trunk of our Jaguar Ftype. He didn’t care! We went back to the dealership to return them!! The car when completed for service for 2 weeks was very dirty inside. Unprofessional, poor correspondence. In addition, our first loaner car he gave us an awful wrangler Jeep. We had to swap it. He then demanded we give it back car to swap another car. We couldn’t, we were out of town. He was very unpleasant about this. We called Enterprise, and they told us it was okay. We eventually gave back the loaner to swapped another car with a different service rep. Not a good experience here at a high end dealership. We purchased 3 vehicles here in the past, and sadly had an unprofessional service rep. More

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The absolute best Service experience every single time! !! Todd the service manager goes above and beyond!!! I will never purchase another vehicle from anywhere else!!! Keep up the Amazing customer service! !! Todd the service manager goes above and beyond!!! I will never purchase another vehicle from anywhere else!!! Keep up the Amazing customer service!!! More

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Horrible customer service. We bought a new RR and it was a lemon. After 2.5 years of this piece of junk we won our case! Dealership and GM were jerks. We bought a new RR and it was a lemon. After 2.5 years of this piece of junk we won our case! Dealership and GM were jerks. More

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We have purchased several cars from Austin at this dealership. We all ALWAYS VERY PLEASED with how helpful, knowledgeable, honest and professional Austin and everyone is here! We HIGHLY recommend them dealership. We all ALWAYS VERY PLEASED with how helpful, knowledgeable, honest and professional Austin and everyone is here! We HIGHLY recommend them! More

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Jennifer Mickey and her colleagues are a cut above the rest. Client-focused, attentive to detail and always willing to help are just a few of the ways I would describe her customer service standards. Ever rest. Client-focused, attentive to detail and always willing to help are just a few of the ways I would describe her customer service standards. Every time I take my car in for service I feel a sense of relief knowing that she is on it! More

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Frank Orsini at Landrover Naples Luxury Imports is a pleasure to work with. I have purchased two Range rovers with Frank and another on order now. I love the staff at this dealership, they have become f pleasure to work with. I have purchased two Range rovers with Frank and another on order now. I love the staff at this dealership, they have become family. Jennifer Mickey in service is outstanding and always so pleasant to see! John Russo is the sales manager, he is awesome to work with and will take care of you. Everyone there is awesome. Straight forward and no games. Up front and honest, highly recommend! More

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Anna is excellent. She is extremely knowledgeable about all Land Rover vehicles. I highly recommend Anna and Naples Luxury Imports. The selection of vehicles in incomparable to any other in Naples all Land Rover vehicles. I highly recommend Anna and Naples Luxury Imports. The selection of vehicles in incomparable to any other in Naples More

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Jennifer Mickey listens attentively & speaks affirmatively. Her level of compassion takes her customer service skills to an entirely different level. Thank you for your willingness to help!! affirmatively. Her level of compassion takes her customer service skills to an entirely different level. Thank you for your willingness to help!! More

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Jennifer Mickey is one of the best service professionals in the business. She is extremely knowledgeable, attentive and a pleasure to deal with at JLR of Naples. I’ve owned many makes and models in my lif in the business. She is extremely knowledgeable, attentive and a pleasure to deal with at JLR of Naples. I’ve owned many makes and models in my lifetime, but Jennifer will keep me buying JLR. More

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It was the first service on my Jaguar. The dealership was helpful, well organised and efficient. Jennifer, the deputy service manager was very professional and charming helpful, well organised and efficient. Jennifer, the deputy service manager was very professional and charming More

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