Jennifer Mcclung | Page 33

Although the process of getting our car fixed took a lot longer than usual. The people who works there were very professional longer than usual. The people who works there were very professional More

by MCKINLEY.IRVIN Verified Customer Verified Customer

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Overall great. service. Friday and knowledgeable staff. My only critic would be when calling for a pick up, a little more information given in regards to timing. service. Friday and knowledgeable staff. My only critic would be when calling for a pick up, a little more information given in regards to timing. More

by Christy Verified Customer Verified Customer

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Helpful service reps and timely service. Convenient drop off options. Great communication about service progress. Convenient drop off options. Great communication about service progress. More

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Greenway Kia has always showed my family great customer service. That’s why we have purchased 5 vehicles from them. Great staff great service. I highly recommend them. service. That’s why we have purchased 5 vehicles from them. Great staff great service. I highly recommend them. More

by rwgazard0 Verified Customer Verified Customer

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From day 1 I had issues with this dealership and had buyer's remorse from day 1. I leased a new vehicle and when I went to set up automatic payments, I noticed the lease was for 48 months not 36 (at tha buyer's remorse from day 1. I leased a new vehicle and when I went to set up automatic payments, I noticed the lease was for 48 months not 36 (at that time I didn't realize you could lease for 48 months) Shame on my for not catching it when signing, but I felt it should have been pointed out. When I called the Finance dept, his flippant response was "You should have read before you signed, and you signed it!" About 3 weeks in, I started having audio, navigation and a few minor issues. I took it to the service dept with a recording of the issue) After 3 hours, they told me I would have to bring it in for a Software update and leave the car, it would take 5-6 hours. That was the first of 5 times that I left the vehicle (one time the car was there 3 days and they refused to provide a loaner) At one point I called and asked for the General Manager and was told that he or the Service manager, Joe would call me back. I stated I did not want to speak with Joe, I wanted to speak with the GM... Joe called me back. After the 5 visit and it is doing the same thing on the way home, I was done. I was tired of feeling like I was being unreasonable that my 3-month-old car's audio skipped like a broken record. I went to a different dealership, got rid of that car, upgrade and got more options with similar payments. This was my 6th Kia and the WORST experience I have ever been through. However, Jennifer was very understanding, but one understanding person doesn't make a dealership. More

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My experience with Jennifer at the Kia Longwood dealership was great. She was friendly and professional. I took my car in for recalls and scheduled service. It was completed in a timely manner. dealership was great. She was friendly and professional. I took my car in for recalls and scheduled service. It was completed in a timely manner. More

by kerrilsh Verified Customer Verified Customer

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They are very nice and friendly at the north kia dealership. They will help you with anything they can and lead you in the right direction dealership. They will help you with anything they can and lead you in the right direction More

by cristina Verified Customer Verified Customer

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I have no problem with this dealership and I will recommend this dealership to my family and friends recommend this dealership to my family and friends More

by CITA912 Verified Customer Verified Customer

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Jennifer was amazing. She explained everything had great customer service. I would highly recommend her to anyone. She explained everything had great customer service. I would highly recommend her to anyone. More

by Rickynbrooklyn Verified Customer Verified Customer

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Jennifer is very knowledgeable and very friendly went over all of my options very thoroughly over all of my options very thoroughly More

by RANDK198826 Verified Customer Verified Customer

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