Jennifer Mcclung | Page 3

Great customer service by Luis Rolon who greeted me and explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would be next for my car and when I should expect to do the work as far as a timeline. He was kind and very respectable to me. More

by smontgomery6 Verified Customer Verified Customer

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I haven't got response on the issues and vehicle ready to pick up. I need to call multiple times on that day to check and car service doesn't had car wash with driver seat cleaning pick up. I need to call multiple times on that day to check and car service doesn't had car wash with driver seat cleaning More

by balasundar.Srinivasan Verified Customer Verified Customer

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Jennifer did a great job of helping me sort thru Kia recommendations for service. I was surprised by the subsequent text messages requesting approval but they were helpful, just was not warned about the recommendations for service. I was surprised by the subsequent text messages requesting approval but they were helpful, just was not warned about them. Service was completed in good time. Recall item still has no part in stock and is still outstanding. Paying the bill had two more surprises: multiple signatures on multiple pages; 3% fee for using credit card. Next time I will bring cash or check (no fee). More

by gkhudd Verified Customer Verified Customer

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Jennifer was excellent she kept informed throughout the day on the status of my Kia. day on the status of my Kia. More

by lisabowen72 Verified Customer Verified Customer

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It was GREAT! I had an appointment for 8:30am and before I could finish my 4 mile walk, they were calling me to tell me my vehicle was ready! Excellent experience I had an appointment for 8:30am and before I could finish my 4 mile walk, they were calling me to tell me my vehicle was ready! Excellent experience and very efficient, in light of the construction that is taking place there! More

by Robert Malone Verified Customer Verified Customer

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No thank you Service was good but was never emailed my car's appraisal... don't know why car's appraisal... don't know why More

by robhub23 Verified Customer Verified Customer

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Always the best, timely service Diagnostics are thorough with estimates being accurate and reasonably priced. Service rep very professional and helpful. with estimates being accurate and reasonably priced. Service rep very professional and helpful. More

by Thibodj Verified Customer Verified Customer

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Clear communication, fast service, no upsell on services! Jennifer had Clear communication, the service department offered fast service, and there was no upsell on services! Jennifer had Clear communication, the service department offered fast service, and there was no upsell on services! More

by JOPALMA22 Verified Customer Verified Customer

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Great significance of your time and your business with the company too and fastest service the company too and fastest service More

by zoviet Verified Customer Verified Customer

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I try to keep having my serviced at the dealer so I am able to get original parts I need to. able to get original parts I need to. More

by ronheil12 Verified Customer Verified Customer

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