Jennifer Lewis-Hodgson

Grossman Chevrolet responded

I am sorry to hear that we didn’t meet your expectations. We here at Grossman Collision stand by the quality of our work and unfortunately due to the previous damages that were not disclosed by your seller, we felt it was a safety issue and that we needed to address those repairs before beginning repair on another area of the vehicle. Since the repairs to the previous damage prior to your purchase exceeded the total value of the vehicle we advised methods of recourse with the seller. We understand your frustration with the situation but we had nothing to do with the previous damage and were trying to offer advice to ensure that you are driving a safe vehicle. We hope that the previous damage was addressed wherever you went to complete your repairs. We have been informed that you were reimbursed for the storage charges by your insurance company. We wish you well and would be happy to perform a post inspection repair of the vehicle to insure the safety of you and your family.