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Jennifer Hess
111 Reviews
My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!
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111 Reviews of Jennifer Hess
February 21, 2019
Fantastic service! I had my 2018 civic ‘s oil changed, tire rotation, and checking tire pressures. Everyone was super friendly and I didn’t have to wait very long. Great I had my 2018 civic ‘s oil changed, tire rotation, and checking tire pressures. Everyone was super friendly and I didn’t have to wait very long. Great service! More
by RachelJordan
February 02, 2019
Professional and accommodating Servicing was accommodating with schedule and expeditious in turnaround. Jen was very professional and helpful in the process. She follow-up and offer Servicing was accommodating with schedule and expeditious in turnaround. Jen was very professional and helpful in the process. She follow-up and offered discounts as well. More
by jauletta
January 30, 2019
Great Service by Jen Hess Had to bring my car in for an oil change. Jen Hess was the service technician that helped me. She as AMAZING! Went over all of what needed to be do Had to bring my car in for an oil change. Jen Hess was the service technician that helped me. She as AMAZING! Went over all of what needed to be done. Wait time was exactly what she estimated. More
by Cindy123
January 08, 2019
Service and sales took care of an expensive repair Service and sales took care of an expensive used car repair that I wasn't sure whether it would be covered based on the time I had owned the car. Tha Service and sales took care of an expensive used car repair that I wasn't sure whether it would be covered based on the time I had owned the car. Thank you for making it easy on me. More
by sofiesdad
Other Employees Tagged: Matt Shindler
January 07, 2019
Caring people The service department took care of my car. While I waited I Was able to shop new cars and get some information. It was an enjoyable experience. Eve The service department took care of my car. While I waited I Was able to shop new cars and get some information. It was an enjoyable experience. Every one was attentive and service oriented. More
by Roc
Other Employees Tagged: Bill Alston, Mohamed Rufai
January 04, 2019
avout 2 hours I have happy with the results that nothing was wring with my car after all. Friendly people helpful warm environment quit place to read while I waited I have happy with the results that nothing was wring with my car after all. Friendly people helpful warm environment quit place to read while I waited for my car More
by dawnkc123
Other Employees Tagged: Melissa Lucas
December 01, 2018
Excellent customer service The Service Advisors are very good at their jobs. The were very helpful and go out of their way to help. We have a great 2011 CRV that has been the The Service Advisors are very good at their jobs. The were very helpful and go out of their way to help. We have a great 2011 CRV that has been the best! More
by Shanes
November 30, 2018
very good Friendly people. No delay. Good room for waiting . Hot coffee or water. Detailed explanation of required future repair at next visit for service. Th Friendly people. No delay. Good room for waiting . Hot coffee or water. Detailed explanation of required future repair at next visit for service. Thank you. More
by urington
November 26, 2018
Super fast Had a recall on my wife’s 2018 H-RV so I called for an appointment and they got me in the very next day. They got my car In and out in just over an ho Had a recall on my wife’s 2018 H-RV so I called for an appointment and they got me in the very next day. They got my car In and out in just over an hour. That is one hour less than what the estimated. Great job! More
by Asahrv
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