My name is Jennifer Hess, I’m a Service Advisor here at Germain Honda of Dublin. I’m happy to have joined the Germain team in May of 2015. Prior to working in the automotive industry I supervised over dietary aides and dealt with family members directly. This helped me develop skills that I need to better assist our guest to help provide a quality experience. As long as our guest are happy, I’m happy. Born and raised in Columbus, OH I find that there are many things to do here and places to visit. We are lucky to have the Columbus Zoo not to mention several malls. After graduating from Westerville South HS I graduated from Fortis College. My two-year-old son is my world! My favorite thing is being a mommy! If I am not at work, I'm usually at the nearest park or ice cream spot with my son, Brennan. I love the ocean and warm weather. Making people happy is what I love to do! Putting my customer's needs first is a top priority to me. Come see me! I love meeting new people!
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Write a Review111 Reviews of Jennifer Hess
April 28, 2026
Germain Honda of Dublin has the best team of people who provide the best customer experience of buying a new car. I have bought a few new cars from them . Great experience every time. Stephanie Hausherr w provide the best customer experience of buying a new car. I have bought a few new cars from them . Great experience every time. Stephanie Hausherr works in Sales and leasing there . She strives to make everyone’s experience the best . Jenn Hess is a service advisor here . Jenn goes out of her way also to make sure any oil changes , tire rotations and or service repairs that need done are an easy experience. A shout out also to all the service staff and the body shop staff . Those whose names I do not know but who have assisted me thru the years with regular maintenance , tire repairs and accident repairs done in an easy and timely manner. The Best car dealership in the Dublin and Columbus area ! Thanks! More
Other Employees Tagged: Bill Alston, Kevin Withers, Bob Tschappat, Alex Carey
July 29, 2024
They have always been helpful and responsive to my car service needs. I can always get my car serviced on short notice. I trust the work that is completed. Amy Pickens has taken care of me. service needs. I can always get my car serviced on short notice. I trust the work that is completed. Amy Pickens has taken care of me. More
Other Employees Tagged: Amy Pickens
April 08, 2024
I have always had a good customer service at the Germain dealership of Dublin with Jenn Hess. She is very professional and always advises me of the needs of service for my car to keep my vehicle safe for dr dealership of Dublin with Jenn Hess. She is very professional and always advises me of the needs of service for my car to keep my vehicle safe for driving. She always gives me coupons to help with my savings. I consider her one of Honda’s best assets to the Honda Sawmill dealership but also a good friendship we have acquired over the years. Sincerely. Sharon Powell More
March 24, 2024
I've worked with Jenn Hess for several years visiting this location to have my car serviced and she has always shown great customer service and professionalism. I like the communication via text too to g this location to have my car serviced and she has always shown great customer service and professionalism. I like the communication via text too to give me updates of what may need done or the progress of my service. Always pleased with her service. More
January 09, 2024
I had a very pleasant experience. Jen Hess was great and service was done quicker than stated it would take. I would definitely recommend Jen and the service department to my friend Jen Hess was great and service was done quicker than stated it would take. I would definitely recommend Jen and the service department to my friends. More
December 26, 2023
Communication was helpful and prompt when discussing my car for repairs. I got updates and time frames and they worked very hard to get my car to me as soon as possible. My car was handled with care and I car for repairs. I got updates and time frames and they worked very hard to get my car to me as soon as possible. My car was handled with care and I was satisfied with the work. More

