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Jennifer Hall
Refer Me
105 Reviews
I love being a team member here at Sunset Ford and you can find me running around the service department. I was born and raised in St. Clair and now live in High Ridge with my husband Jason and our children, Millie and Wyatt. Outside of the dealership I enjoy spending time outside. I like to fish, hunt, camp and spend time at Table Rock Lake.
Read moreDealership Experience
10 yrs, 5 mos
105 Reviews
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105 Reviews of Jennifer Hall
June 19, 2024
Sunset Ford service dept. will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a will lie to you and mislead you and then overcharge you for their service. I brought my truck to their service dept. to have the PCM programmed to a valve body I installed in my transmission and after several attempts of trying to get it to work they told me I needed a new transmission and wanted to charge me approx. $9,000. I could have had this done at a local transmission shop for half that price. My truck worked fine for 4 years and had an occasional funny shift at a certain RPM range which was annoying after 4 years, so I did a lot of research and replaced the valve body and lead frame. The only thing Sunset Ford was supposed to do was program the PCM to the new parts. They couldn't even get that right. Then they tell me I need a new transmission. I'm not buying it. Warning: Do not go to this dealership for service unless you want to get lied to and ripped off. More
by Dennis Pruitt
Other Employees Tagged: Justin Heutel, Brett Mathis
March 20, 2024
I have bought a few cars from Tim Stewart. He has always been great to deal with. Very honest and trustworthy. He has always been great to deal with. Very honest and trustworthy. More
by Sean
Other Employees Tagged: Brett Mathis, Tim Stewart, Michael Sensmeyer, Doug Fitzgerald, Mindy Lawrence , Angelo Galasso
September 02, 2023
Tim has dealt successfully with not only delivering the Mustang Mach-E, but also the Maverick. Two vehicles not easy to attain. Respectful. Timely. Communicates. Mustang Mach-E, but also the Maverick. Two vehicles not easy to attain. Respectful. Timely. Communicates. More
by Heltjm
Other Employees Tagged: Pete Heutel, Tim Stewart
June 25, 2023
Tim did an amazing job in answering all the questions I had regarding the delivery process/ time line of the F-150 Lightning. He was very responsive to emails and texts and went above and beyond in the set had regarding the delivery process/ time line of the F-150 Lightning. He was very responsive to emails and texts and went above and beyond in the setup/ delivery process. Could not have asked for a better experience! I would recommend Sunset for all your vehicle needs 100%. More
by FSYOU2013
Other Employees Tagged: Pete Heutel, Larry Sidberry, Tim Stewart, Justin Lombard, Jeff Farrah
May 23, 2023
Great service and friendly knowledgeable employees . I needed an engine replacement and they had me in and out in one week. Brett in service was awesome I needed an engine replacement and they had me in and out in one week. Brett in service was awesome More
by L.CHITWOOD
Verified CustomerOther Employees Tagged: Brett Mathis, Jordan Arendall , Danielle Jansen
May 20, 2023
Robert was such an amazing salesman, and Jeff Farrah helped me get the perfect deal on the exact truck I wanted! helped me get the perfect deal on the exact truck I wanted! More
by Brady Wright
Other Employees Tagged: Jeff Farrah , Robert Hood
May 16, 2023
Sunset Ford not only sells cars but is there for your vehicles service and repair. Even if your vehicle is out of warranty, the service department will investigate and explore any options available to se vehicles service and repair. Even if your vehicle is out of warranty, the service department will investigate and explore any options available to see if they can assist in any way to get some or all of the repairs covered More
by dm5141
Other Employees Tagged: Leah Hummell , Kaitlyn Eisenhardt
May 16, 2023
Great service department. They make sure that your vehicle is maintained and repaired correctly before you leave They make sure that your vehicle is maintained and repaired correctly before you leave More
by dm5141
Other Employees Tagged: Leah Hummell , Kaitlyn Eisenhardt , Danielle Jansen
May 16, 2023
Sunset Ford service department focuses on quality of customer service and strives for the best overall experience. Those who have been to the service department before know how easy it is to schedule ap customer service and strives for the best overall experience. Those who have been to the service department before know how easy it is to schedule appointments, the professionalism of the staff, and the length of wait times. The facility is clean, organized, and has waiting area amenities, and don't forget about loaner cars or shuttle Sunset Ford service department meets customer needs. More
by dm5141
Other Employees Tagged: Leah Hummell , Kaitlyn Eisenhardt , Danielle Jansen
May 09, 2023
Jen is cool. Danny is cool. The others are cool too. Superb service. Will visit again! Danny is cool. The others are cool too. Superb service. Will visit again! More
by Thatcarguy
Other Employees Tagged: Pete Heutel, Justin Heutel, Justin Lombard, Greg Early, Doug Fitzgerald, Leah Hummell , Morgan Boyd-Keys, Danielle Jansen, Danny Schwartz
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