Jennifer Crouch

"Since purchasing our 2022 Tucson PHEV new, we've consistently brought it to Manly Hyundai for service. Over the past 28 months, we've witnessed a significant improvement in the Service Department. T consistently brought it to Manly Hyundai for service. Over the past 28 months, we've witnessed a significant improvement in the Service Department. The dedicated team, led by the new Service Manager, consistently delivers 5-star customer service, reflecting the high standards we expect from a dealership representing such a sophisticated brand. We've been particularly impressed with the exceptional customer service skills of the service writer at our local dealership in Santa Rosa. Their professionalism and dedication to ensuring customer satisfaction have truly elevated our overall experience." More

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Dealership has some friendly people. They make sure you are comfortable and they have beverages and snacks in the waiting area. Bathrooms are very clean! Jennifer C in the service dept i They make sure you are comfortable and they have beverages and snacks in the waiting area. Bathrooms are very clean! Jennifer C in the service dept is the best! More

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I was treated with much consideration and care from my service representative to my shuttle driver to my special needs to my completion representative who was delightful! service representative to my shuttle driver to my special needs to my completion representative who was delightful! More

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Nice service, clean waiting area and fixed my the issues with my car as they said they would. with my car as they said they would. More

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I always feel confident that my Hyundai has received the best service at Manly. Jennifer Crouch is a top notch customer service representative. She really cares about her customers, is very knowledgeable, best service at Manly. Jennifer Crouch is a top notch customer service representative. She really cares about her customers, is very knowledgeable, and goes about her work with good humor. More

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Jennifer Crouch was excellent , her dedication and going above and beyond in supporting my issues. above and beyond in supporting my issues. More

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Manly Hyundai's Service Department, continually go above and beyond their duties, to insure that their service customer is very satisfied 😌 and beyond their duties, to insure that their service customer is very satisfied 😌 More

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Consistent outstanding service and support from the dealership’s service department. Their valet service is such an efficient way to get the car serviced. John, who picks up and delivers the car, is so dealership’s service department. Their valet service is such an efficient way to get the car serviced. John, who picks up and delivers the car, is so professional and easy to deal with. Special recognition goes to Jennifer the service coordinator. She is a clear communicator, responsive and informative, and makes every visit a pleasure! More

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Dealership has very good customer service. Service department communicates well. Gets the work done promptly. Service department communicates well. Gets the work done promptly. More

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Looked into the issue, cleaned the car for me, and provided a shuttle ride home provided a shuttle ride home More

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