Jennifer Chasse
Jennifer Chasse at Brandon Honda

Jennifer Chasse | Page 31

Service Manager

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.5
304 Reviews

Employee Video

4.5

304 Reviews

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304 Reviews of Jennifer Chasse

November 18, 2015

Dealership Rating

Outstanding Customer Service I can't even explain how thankful I am with the staff at Brandon Honda. I bought two cars from them, I have never encountered individuals that actual More

by Jusliv8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Raabe , Grant Hocking, Robin Varghese

October 28, 2015

Dealership Rating

Honest experience!!! Jennifer and the mechanic Jason were Very helpful and knowledgable helping me not only solve the problem but save me much more than i anticipated. The More

by Hondaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Serrano

September 29, 2015

Dealership Rating

Car is a lemon I bought a Honda Pilot in 2010 at Brandon honda with a so-called lifetime powertrain warranty. The car has had multiple problems including an entire e More

by Dontbuyhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alison Westrate

Sep 29, 2015

Brandon Honda responded

We apologize for the inconvenience that your Pilot has caused you. I can assure you that at Brandon Honda we are committed to providing excellent customer service. We would like to help you get the issue with your Pilot resolved but need some additional information to contact you. If you'd prefer, you can contact me, Erik Vogel, at 813-574-2771. Thank you and we look forward to hearing from you soon.

Sep 29, 2015

Dontbuyhonda responded

Erik, I have spoken to you and your other managers countless times. You know the problem at hand. The fact that your regional rep will only cover 2000$ of the 6000$ replacement cost of the short block is appalling. The fact that Honda was going to replace the short block originally but your regional rep canceled the replacement for a repair instead is frustrating. The fact that the repair did not work is infuriating. Your service department did the repair and it still is burning oil in excess of 3 quarts in a month. Stand behind your product and your work and replace the short block. As I stated to Honda corporate, I will let others know of the kind of business Brandon Honda is running. If the owner would like to reach out to me, I would appreciate it. I would recommend that he does. Thank you Mike Salisbury

August 04, 2015

Dealership Rating

Friendly and welcoming experience. i really enjoyed my visit to Brandon Honda. The staff was all very friendly and helpful. The facility was amazing with a cafe and children's area. My More

by Krista58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry

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