Jennifer Chasse | Page 27

My recent great experience at Brandon Honda I recently had a rather pleasant experience while having my daughter's Honda Fit serviced. My service tech (Jen) was great. A very professional co I recently had a rather pleasant experience while having my daughter's Honda Fit serviced. My service tech (Jen) was great. A very professional concerned Individual. She went above and beyond the call of duty in order to make sure that my car was taken care of on time. I will make sure that from now on she will be the only service tech that I use. More

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Very knowledgeable and professional employees in all capacit From the Service Writer, Jen, to the Sales Rep, Hassan, all interactions were informative, timely and quite professional. Always a pleasure to visit From the Service Writer, Jen, to the Sales Rep, Hassan, all interactions were informative, timely and quite professional. Always a pleasure to visit Brandon Honda! More

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Another great visit This was another great visit to Brandon Honada. We went in for 15k service, some under warranty maintenance, and fixes. Everything was completed or pa This was another great visit to Brandon Honada. We went in for 15k service, some under warranty maintenance, and fixes. Everything was completed or parts were ordered in an efficient and timely fashion. Jennifer is always professional and knows her stuff. We have come to consider Jennifer a friend at Brandon Honda. Each time we leave after a visit to Brandon Honda after a visit with Jennifer we feel confident that the work was done or if there are issues she will make sure they are resolved. More

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Excellent Service Brandon Honda replaced my transmission due to shifting problems. They gave me a rental car while my 2016 pilot was in the shop. They were very accommo Brandon Honda replaced my transmission due to shifting problems. They gave me a rental car while my 2016 pilot was in the shop. They were very accommodating. More

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Quick, Reliable Service and Personable Employees I had my Honda CR-V serviced for the first time yesterday. They began with tread and battery checks right away and the wait for a service agent was o I had my Honda CR-V serviced for the first time yesterday. They began with tread and battery checks right away and the wait for a service agent was only moments away. Jennifer Chasse made sure to get the needed information and her sweet smile and mild demeanor was welcoming. She told me the wait time would be about an hour and it was even less time than that before she came into the waiting room to let me know my car was ready and being washed. Waiting was comfortable (padded seats were like sitting in your best chair at home) and free coffee/water was welcomed. Service was excellent and all personnel were pleasant. I very much appreciated the service provided at Brandon Honda. More

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Harem at Brandon Honda The BEST!!! Hatem at Brandon Honda was friendly, kind, and knowledgeable. He followed through on all questions and concerns that we had and we felt he had our be Hatem at Brandon Honda was friendly, kind, and knowledgeable. He followed through on all questions and concerns that we had and we felt he had our best interests at heart. In 3 years we will definitely be back for a new Honda!! Thank you Hatem for being an amazing sales rep! And thank you Jen and Dris! More

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Oil change and tire rotation Brandon Honda has a great service department. I always take my vehicles here for service and have never had a bad experience. The work is done in time Brandon Honda has a great service department. I always take my vehicles here for service and have never had a bad experience. The work is done in timely manner and the service lounge has a cafe for refreshments as you wait. I highly recommend them. More

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Oil change Brandon Honda has the hest service department. Went in for oil change. They check car over , noticed plugs on one tire were on side of tire. Told me t Brandon Honda has the hest service department. Went in for oil change. They check car over , noticed plugs on one tire were on side of tire. Told me that was dangerous and replaced both rear tires no charge under warranty. Also found leak in axle fixed no charge undef warranty. They dont do uneccessary work on car. Totally trustworthy More

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Service visit 4 wheel alignment As soon as I entered the service bay, Honda personnel was there to assist taking down the necessary information, topping off fluids, battery check etc As soon as I entered the service bay, Honda personnel was there to assist taking down the necessary information, topping off fluids, battery check etc. I was at the dealership for an alignment and I did not have an appointment. Jennifer was my service advisor who gave me excellent customer. I was given an approximate time to complete the service and service time was within that time frame which allowed me to maximize my time during the repair. Jennifer arranged for a ride for me so that I could handle some other business in the area. She was in constant contact with me making me aware of problems that were found as well as the progress being made on my repairs. I was very pleased with the professional, courteous service I received on Thursday, June 29, 2017 from Jennifer, as well as, the Honda personnel involved in my experience that day at the Honda dealership. More

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The People Make the Difference I would have given this dealership a better review but I am still in the process of settling my issue. I made an appointment at Brandon Honda to have I would have given this dealership a better review but I am still in the process of settling my issue. I made an appointment at Brandon Honda to have an alignment done on my truck. The appointment process was simple and straightforward. The morning I arrived, I was greeted by a very knowledgeable and well spoken staff. Getting my vehicle registered and off to the service bay way also easy. The waiting area was clean and inviting with ample supplies of bottled water and coffee. I was informed that there would be additional labor charges due to my vehicle being a GMC and would therefore require special attention. The work was completed quickly and delivered within the original estimation. While driving home, I noticed that at highway speed, the rear of my vehicle began to shudder and vibrate. Concerned, I stopped at a service station to ensure that all of the tires were inflated to the proper pressure and they were. As I said, I'm in the process of getting back to the dealership to address the issue. Aside from the issue with new vibration, the people were great. More

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